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Is Sage Down For Anyone Else? How To Check Sage Online Service Status

September 14, 2017 by Wayne Schulz

As more of Sage’s services move online there’s a need for a common page to allow for checking specific Sage service statuses to see if they are online or experiencing a temporary service disruption.

This Sage Service Status page – https://trust.sage.com/ – provides a status check for Sage North America, Sage Europe, Sage Asia Pacific, Sage South America and Sage Middle East and Africa online products.

According to a post by Sage:

If you use Sage online products, such as Sage 50c and Sage X3, or connected services, such as Sage Direct Deposit, you’ll want to bookmark https://Trust.Sage.com to have instant access to the latest availability status updates. If there is an outage, either planned or unplanned, this tool allows you to see the status of the online product or service immediately!! In addition, this site provides you with a calendar view showing any scheduled maintenance for your product or service – so you can plan ahead.

In North America, Sage presently lists statuses for the following online services:

Auto Update Service
Sage License Service
Sage One
Sage Cloud Enablement
Sage Drive
Sage Encore
Sage PayChoice
Sage PayChoice Online
Sage Time
Sage ID
Sage X3
Sage X3 – Sage Enterprise Intelligence
Sage X3 – Sage Intelligence
Sage 50c
My Workforce Analyzer
Pegg
Reverb
Sage 100 Direct Deposit
Sage 300 Direct Deposit
Sage 300 Online RDS
Sage 50 US Direct Deposit
Sage 50 US In-Product Messaging
Sage Cloud Portal
Sage Regulatory Reporting
Sage Construction Anywhere
Sage Bank Feeds
Sage Impact
Sage Integration Cloud
Sage Tracks
Sage User Management
Sage View
Sage 200

The status for Sage Payments is not included on this page though you can view the Sage Payments online status here. Similarly, you can view the service status for Sage Intacct at Sage Intacct Real-Time Status monitor.

Sage 100 Box 13-Retirement Error When eFiling

December 30, 2016 by Wayne Schulz

Several of my 90 Minds Group members have encountered an issue when processing Sage 100 payroll for year-end 2016. Specifically this error appears when transmitting W-2 information via the e-Filing / Aatrix integration within Sage 100.

The message appears as below:

If Box 13-Retirement is checked, then box 12D or 12E or 12 AA or 12 BB must be greater than $0.00 [ x error(s)]

According to Aatrix, the error is not a fatal error but is displayed to warn that data is being entered in a manner inconsistent with IRS guidelines. There are no plans to fix. Please check with your tax advisor about the proper entry fo the data. If advised by your tax advisor you should be able to skip the error and continue processing by clicking “Continue without correcting”

Sage 100 Payroll 2.0 – First Look

December 23, 2016 by Wayne Schulz

Sage have released a set of 3 videos spotlighting changes they expect to introduce in Sage 100 Payroll 2.0 which is slated for release with Sage 100 2018.

With this update, Sage brings payroll to business framework standards which means many underlying data tables will be updated and standard reports become customizable with the use of Crystal Reports.

All features shown below are subject to change until final release.

Sage 100 Payroll 2.0 Setup

Highlights:

Can now begin processing the next payroll quarter without closing the last
Benefit codes are now referred to as time off
All time off descriptions can be changed (previously only 3rd)
Can reset time off limits based on employee anniversary date

https://youtu.be/1Mn1qLlPlg4

Sage 100 Payroll 2.0 Employee Maintenance

Highlights:

Employee name up to 40 characters
Up to 25 character middle name
Up to 4 character suffix
The main tab adds second phone number, extension, and phone type drop box along with primary number checkbox
New medical coverage fields which are stored in a calendar year history file
Up to 9 separate pay rates

https://youtu.be/KSO86Vns0kM

Sage 100 Payroll 2.0 – New Payroll Setup Wizard

Highlights:

Setup multiple state and tax jurisdictions
Time Off replaces Benefits terminology
Reset time off at end of benefit year or employee anniversary date
Deductions can prompt to recalculate all deductions or only automatic deductions
Payroll history now retained at least 4 years
eFiling check history retained at least 4 years

https://youtu.be/9e4Z6W6zBJo

Sage 100 Support Knowledgebase Now Available Without Login

December 14, 2015 by Wayne Schulz

A weekend update appears to have upgraded the Sage 100 support knowledgebase so that you no longer need an account to search for technical support articles. As noted on the main page, you will need an account in order to download updates, save searches and subscribe to documents alerting you to future changes.

The main Sage knowledgebase is accessible here.

Sage have also narrowed the versions of Sage 100 that are supported online. Presently only versions 4.4 and higher are searchable for support related topics.

Sage 100 Payroll Users – 2015 Affordable Care Act (ACA) Important Information

November 14, 2014 by Wayne Schulz

Sage support has sent an update to all consultants advising them to ensure that “Retain Perpetual Payroll History” is activated within the Sage 100 ERP Payroll module. This option will be used in 2015 in order to meet the 2015 Affordable Care Act. Without enabling perpetual history users may not have the option for ACA reporting from Sage 100 ERP payroll.

To enable perpetual history in Sage 100 ERP navigate to the Payroll – Setup – Payroll Options. On the main tab ensure that “Retain Perpetual Payroll History” is checked.

via Sage.

Sage 100 Payroll 2.0 Setup

Sage 100 Payroll 2.0 Employee Maintenance

Sage 100 Payroll 2.0 – New Payroll Setup Wizard

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