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Upgrading Sage 100 to 64-bit: Avoid These Integration Pitfalls

November 1, 2024 by Wayne Schulz

We recently had a meeting to discuss how third-party integrations (those add-ons your clients use) are shaping up for the switch to 64-bit Sage 100. Why is this important? Well, soon Sage may only issue Sage 100 upgrades at 64-bit.

This means that eventually, you’ll need to upgrade to 64-bit Sage 100, and that means making sure their integrations are compatible. We’re already tracking which integrations are ready for 64-bit, which ones aren’t, and which ones are still a question mark. The good news is that most popular integrations claim to be 64-bit ready. We even have a document that lists them!

But there’s a catch…

Even though an integration might work with 64-bit Sage 100, you might still need to reinstall it after upgrading. Here’s why:

  • You can’t run 32-bit and 64-bit Sage 100 on the same machine. So, some of you might be thinking, “I’ll just upgrade my system to 32-bit first, then use the handy conversion tool to switch them to 64-bit.” Sounds easy, right?
  • Not so fast! Some integrations need a fresh install after that conversion, even if they’re technically 64-bit compatible. And reinstalling one integration can trigger a domino effect, requiring you to reinstall all of them. Ouch! This can be a simple process or a major headache (and expense) depending on the integration.

What should you do?

  • Talk to your ISVs. If you’re planning to use the 32-bit to 64-bit conversion tool, check with every integration vendor to see if their product needs to be reinstalled.
  • Consider a server upgrade. In some cases, it might be easier to implement a new server to avoid compatibility headaches with Sage 100 32-bit and 64-bit on the same server ( which reported does not work ).

Key takeaway: 64-bit Sage 100 is the future. Start preparing now to ensure a smooth transition for your clients. Don’t get caught off guard by these integration quirks!

 

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About Wayne Schulz

Wayne Schulz is a Sage 100 Consultant located in Connecticut. He has worked with Sage 100 since 1986 and provides advanced support to companies located throughout the United States. If you are experiencing an issue with Sage 100 and would like to schedule a support session - please request assistance here or call 860-657-8544.

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