sage 100

Sage Extends Support for Sage 100 Version 2017 To September 2020

April 1, 2020 by Wayne Schulz Leave a Comment

Sage has officially extended phone support for Sage 100 2017 through September 30, 2020. Previously, official support for this release was slated to end with the release of Sage 100 2020 ( March 18, 2020).

Sage notes extended support is only for phone support.

Phone support only. We may not research newly reported defects in this version of the product

Important Considerations For Payroll Users Still on Sage 100 2017

2019 IRD (released in December, 2019) was the last IRD that will be released for Sage 100 2017, and the 2020Q1 Tax Table Update (released on January 30, 2020) was the last TTU that will be released for Sage 100 2017.

In order to stay compliant with Payoll and AP 1099 form printing, you will need to upgrade to Sage 100 2019.3 or higher and (if using Payroll, upgrade to Sage 100 Payroll 2.20.1 or higher).

Due to substantial changes to the tax code that materially impact the 2020 payroll tax year, the IRS released a new Form W-4.

Sage 100 2017 and earlier will not support the additional fields necessary to correctly calculate federal withholding taxes. If you are unable to upgrade to Payroll 2.20.0 or higher prior to needing to use the new Form W-4, you will need to manually calculate Federal Withholding for every payroll for employees who need to use the new Form W-4.

Sage Supported Platforms – Sage 100cloud Version 2020 ( 3/18/2020 )

March 24, 2020 by Wayne Schulz Leave a Comment

Sage has released the Supported Platforms Matrices – aka SPM – for Sage 100 and Sage 100cloud 2020. Documents for the older versions do not appear to have been updated.

The SPM provides guidance on the exact server and workstations operating systems supported by the various Sage versions as well as their suggested memory requirements.

The Supported Platform Matrix for version 2020 has an update date of March 2020. Documents for the earlier versions still contain a May 2019 date.

A quick review of the prior and current SPM reveals that the main change appears to be the addition of Server 2019 to the list of supported network servers. Also, memory requirements have been boosted from a minimum of 3 GB to a minimum of 8 GB starting server RAM.

To download a copy of the Sage 100 Supported Platforms Matrices – visit the Sage support website here.

Sage 100cloud Supported Versions As of February 2020

February 20, 2020 by Wayne Schulz

With the next release of Sage 100cloud due March 18, 2020, here is a list of the versions which Sage currently supports as well as the date which that support is expected to end.

Sage’s policy is to support the current release plus an immedate two prior versions.

Version	Internal Release #	Sage Support Ends	Crystal Version	Date Released
2020	6.20	TBD	2016	Mar 2020 ( Est)
2019	6.10	Mar 2022	2016	Apr 2019
2018	6.00	Mar 2021	2016	Oct 2017
2017	5.40	Mar 2020	2011	Oct 2016
2016	5.30	June 2017	2011	Nov 2015
2015	5.20	June 2016	2011	Apr 2015
2014	5.10	Nov 2015	2011	Feb 2014
2013	5.00	NA	2011	Dec 2012

Support end dates have been projected based on the assumption that Sage will continue releasing their updates in the March / April timeframe. If this changes, so could the support end dates for some releases.

The full Sage supported versions document may be viewed directly in their knowledgebase here.

Sage 100 Supported Versions As of December 2019

December 18, 2019 by Wayne Schulz

Sage North America has revamped their Sage 100 supported versions listing making it simpler to understand when various releases reach their end of support date.

Previously, Sage would stagger the support end dates based on the type of support a release was entitled to.

This meant, for example, there would be a different support end date for:
– Phone support
– Product updates
– Hotfixes
– IRD ( Interim Release Download )

With this change, Sage will now list one support end date per release. Typically this appears to be about a 3-year support cycle for each version ( Sage 100 2017, for example, is due to come off support with the release of version 2020 estimated for March 2020 ).

The change is more to clarify and make the support end date clearer and does not appear to shorten or otherwise materially change the amount of time your release is fully supported by Sage.

With the introduction of subscription pricing ( aka Sage 100cloud ) within the past few years, Sage has been urging users to remain current on the latest release.

While each company will upgrade at their own pace, we feel that an upgrade at least every two years ( ideally annually ) is recommended for most businesses. This means if you have third-party integrations you should verify that these companies have their versions ready on the same timeline as Sage releases each version.

Log into the Sage knowledgebase to view the Sage 100 Supported versions.

What Happens If I Don’t Upgrade My Sage 100 Payroll?

November 6, 2019 by Wayne Schulz

Earlier this week Sage sent the following notice to Sage 100 users who had not yet upgrade from legacy ( Sage 100 2017 or earlier ) Payroll to the new Sage 100 Payroll 2.0.

Sage users who remain on legacy Sage 100 Payroll ( unsupported version 2017 or earlier) may encounter the following issues:

No payroll programming changes to meet new tax requirements ( Warning: Not all tax changes can be accomplished by manually updating tax tables )
No tax table updates ( During 2018 Oregon implemented a statewide transit tax effective July 2018 ( image above ) which required affected users to move to the current payroll as Sage did not upgrade the legacy program for these changes and there was no easy way to change the tax tables to capture the new tax)
Tax tables in legacy Payroll may still be updated manually but some tax changes will require program changes ( see first item above )
No further IRD ( Interim Release Download ) which updates Payroll for tax reporting changes – this increases the likelihood that you will be typing out your W-2s instead of printing them through Sage eFiling.
Users on legacy Sage 100 Payroll ( version 2017 or lower ) will be unable to upgrade to any higher version of Sage since the current releases ( 2018+ ) all require the latest Payroll update
No support for 2020 W-4 changes ( W4 changes explained here – pdf )

Given that payroll requires a high degree of accuracy to remain compliant I strongly advise you to remain current on the latest Sage 100 Payroll release. If you are using Sage 100 version 2017 ( or earlier ) Payroll then you should plan to upgrade before year-end.

Important Considerations For Payroll Users Still on Sage 100 2017

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