sage 100 | Schulz Consulting

Sage Adds Strategic Hosting Provider Option to Sage 100 Partner Cloud

July 7, 2021 by Wayne Schulz Leave a Comment

Sage has launched an additional option for Sage 100 customers who haven’t yet moved to the cloud. Sage adds a Strategic Hosting Provider option which joins the Sage Partner Cloud program, an offering where partners act as the service provider using an Azure platform and provisioning portal.

The Strategic Hosting Provider utilizes existing cloud providers and is available for Sage partners wishing to use an accredited hosting provider in moving their Sage 100 customers to the cloud. The Strategic Hosting Providers must meet a stringent process to become accredited by Sage.

To help customers off-plan who would like to come back and also transition to the cloud Sage has unveiled the following promotions which apply to both on-plan and off-plan users.

Sage 100 Promotions For Moving To The Cloud

For existing Sage 100 users who’ve been off-plan between 12 and 48 months, the following opportunity applies.

Come back on plan with Sage 100 and save 40% off first-year renewal.

Customers 1 to 2 years off plan must have a renewal value of $10,000 or more. After applying the discount the final price cannot be below $10,000
Customers on plan for 2 years or longer must have a renewal value of $5,000 or more and their final price cannot be under $5,000 after applying the discount.
The 40% discount only applies to Sage 100 products and user counts ( licenses ) in use when the company went off plan.
Customers must renew with (a) Sage Partner Cloud or (b) Sage Strategic Hosting Provider ( additional fee applies for hosting which presumably is not subject to the 40% discount )
Promotion valid July 1, 2021 through 9/20, 2022.

For existing Sage 100 users who are on-plan and wish to move to the cloud using Sage Partner Cloud ( does not apply to the use of Sage Strategic Hosting Provider).

Receive 25% off the list price for all Sage Partner Cloud bundles in the first year, 15% off in the second year
Applies to annual subscription only
Existing subscription customers must purchase equal or greater number of users
Cannot be combined with other promotional offers
Not valid for Strategic Hosting Provider program

Cloud hosting for Sage 100 has been available for many years. For a more thorough discussion of whether cloud hosting of your accounting solution is appropriate, we advise you to discuss whether a move to the cloud with your Sage partner. Many partners have developed relationships with providers and can share feedback on the pros and cons of various ways available to migrate to the cloud ( and if it’s the right move for your company ).

Resolving Sage 100 Network Issue Connection Failure To Host

July 6, 2021 by Wayne Schulz Leave a Comment

If you’ve run into this error – Connection failure to host – NODELAY;STREAM – shortly after creating a new user account on Sage 100 Advanced or Premium – here’s the likely cause.

We’ve seen the issue in the setup of a new Sage 100 user login. On the Advanced or Premium version ( does not apply to Standard ) , you may find you must also check the “Spawn Tasks from Application Server” for any new user accounts if all your existing users also have that box checked.

In almost all cases we’ve seen if you have one user set up to “Spawn Tasks” then all users likely need to have the option enabled for all new users as well.

Sage has an extensive KB article in this issue which you should read here first prior to making any changes. There can be several reasons for this error message. In the article, they talk about other reasons and only touch on this fix toward the end. A quick review of the below option can often resolve the problem without having to replace files.

If you review other users in the User Maintenance screen and they all have the below box checked – and your user experiencing the error does NOT then it’s a good bet that checking the “Spawn Tasks… ” option will resolve your issue.

To set this option login to Sage and visit the Library Master – Main Menu – User Maintenance. Enter in the user code of the user experiencing the above error message. Check the second tab and if other users in the system also have this option check – ensure that this new user also has the “Spawn Tasks from Application Server” checked.

You should contact your Sage partner prior to making any changes. If you follow any steps in the Sage KB which require replacing files please be certain to save a copy of anything you replace prior to overwriting.

Sage 100 Aatrix Users Should Verify Versions

July 2, 2021 by Wayne Schulz Leave a Comment

Sage 100 users who make use of Aatrix for printing payroll tax forms should make note of this latest Sage knowledgebase article which suggest verifying the current Sage versions in preparation for an updated Aatrix forms rollout.

It seems the Aatrix form has been updated to better secure data and noted in this article:

Aatrix forms are being updated to enhance encryption and protection for sensitive data. Certain Sage product updates will be required to allow efiling forms to function correctly with Sage 100 (alternate hot-fixes will be released soon for older product update levels on supported versions).

This update had been halted temporarily as users reported receiving an error “unable to initialize” followed by the form name when running any form in Aatrix efiling.

It seems this issue has been resolved and in preparation for an updated forms download Sage is advising that Sage 100 users making use of Aatrix ( used for all payroll and accounts payable tax forms ) will need to be on one of the following Sage 100 versions ( Note: If a number appears after the decimal that indicates a product update version number ).

To prepare for the re-release of these form changes, update to the following versions:

Sage 100 2019.5
Sage 100 2020.2
Sage 100 2021

For more information and the latest status of this issue visit the Sage knowledgebase article here.

Sage 100 Hosting Options Expand With Summit Hosting and I-Business Network Combination

July 2, 2021 by Wayne Schulz Leave a Comment

On June 30, 2021, Summit Hosting announced the strategic acquisition of the I-Business Network ( I-BN ) Cloud Hosting practice. This combination adds the I-BN hosting customer base which includes Sage 100 and SAP Business One to Summit Hosting’s cloud provider list of over 30,000 end-users.

About Cloud Hosting for Sage 100

While most Sage 100 users are running the program from their own servers an increasing number of companies have moved their servers to the cloud.

In December 2020, Sage unveiled a Sage Partner Cloud offering for qualified Sage Partners who then utilize Azure and Sage’s provisioning portal to act as a type of managed service provider ( MSP ) and migrate their customers to Azure. However, there are some limits to SPC, namely that it presently only works for Standard or Advanced ( no SQL ), has a limited number of supported ISV integrations and is primarily for hosting Sage applications.

As a follow-on to the Sage Partner Cloud offering Sage is testing a strategic hosting provider program that is closer to traditional cloud hosting except it requires an endorsement by the publisher. We have noticed some of the early participants advertising this solution which appears nearly identical in capabilities to the traditional cloud hosting.

Summit Hosting Expands Cloud Hosting Services with Acquisition of I-Business Network’s Cloud Services Practice

According to the press release:

Summit Hosting, the largest Sage Hosting provider, announced today that it has acquired I-Business Network’s (IBN) Cloud Services Practice. Another step in a 5-year acquisition plan focused on becoming the leading financial cloud hosting provider with cloud computing and Desktop-as-a-Service (DaaS). The expansion will immediately grow the Summit Hosting customer base and add a new practice area focusing on SAP Business One, further solidifying Summit Hosting as a leader in small and medium-sized business (SMB) hosting providers.

“We are excited about the IBN acquisition as we continue to expand our hosting expertise and solidify our place atop the list of cloud hosting services in the SMB marketplace,” says Stanley Kania, CEO at Summit Hosting. “We would like to welcome our newest customers and look forward to providing enterprise-level security and world-class customer support.”

Customers transitioning from IBN can expect improved security and satisfaction with state-of-the-art data centers and an enterprise-level security suite installed on each server, including 24/7 security monitoring. They will also have immediate protection from our dedicated 24/7 Security Operations team and access to our 24/7/365 U.S.-based support team.

“We searched extensively for a partner with expertise and experience to serve and support the needs of our customers and their business management software” said Gary Feldman, CEO at I-Business Network, who will join Summit Hosting and head SAP Business One growth and acquisition strategies. “Summit Hosting checked all the boxes with world class technology in its US and Canadian data centers, deep expertise in cyber security and a North American support team that understands the importance of system reliability and responsiveness to customer requests.”

Summit Hosting provides cloud-based hosting for Sage, QuickBooks, and presumably now SAP Business One. Their website indicates they have been doing so since 1986 when they began as myownasp and subsequently merged in 2017 with NovelAspect to become Summit Hosting.

According to a blog post on the I-BN website – I-BN customers can expect improved security and satisfaction with an expansion of choices with Summit’s state-of-the-art data centers and an enterprise-level security suite. Summit has a dedicated 24/7 Security Operations Team and a 24/7/365 U.S.-based support team. Joining forces with Summit will also provide a leading niche hosting provider to the SAP Canadian market. Gary Feldman will work with Summit to garner SAP Hosting Certifications and drive Summit’s SAP growth and acquisition strategy.

For more information on hosting Sage 100 in the cloud – contact Summit Hosting.

Sage 100 Version 2021 Freezing Upon Startup ( or Randomly )?

May 26, 2021 by Wayne Schulz

I’ve been working with Sage 100 version 2021 since shortly after it was released in April 2021. Installation was smooth with no issues. However, I have found one nagging problem and I think it’s environmental and not a Sage 100 v2021 bug.

During startup on my laptop I notice Sage 100 2021 Standard eventually froze with a “not responding” message in the title bar about 100% of the time.

In some cases this occurred immediately upon startup. In others it would be 3 to 5 minutes before the system froze.

At first, I thought the issue might be the adoption of Microsoft’s Edge browser technology for embedded web views. So I changed the default browser on my laptop to Edge. This didn’t resolve the freezes.

Eventually I noticed that the local Sage 100 folder used to maintain local user preferences for Sage 100 Standard was synchronizing through Microsoft One Drive.

I had installed One Drive previously and am using the option to synchronize desktop folders – Documents, Downloads, etc – between multiple computers logged into my Microsoft account.

This synchronization of the Documents folder which is where Sage stores a “Sage 100” folder to hold various local files was apparently causing a conflict. Once I disabled the synchronization of the “Sage 100” folder ( from within the Documents folder ) then all my issues with lockup’s and freezing with Sage 100 2021 Standard disappeared.

I found the easiest way to determine if the Documents folder is being synchronized is to open Windows Explorer and then right-click on the Documents folder and select properties.

If you see “One Drive” as part of the path to the Documents folder then you should review whether One Drive is being used to synchronize your Documents folder. If so, remove the Sage 100 folder from the synchronization and this freezing issue should cease.

I don’t have enough information to know whether all versions of One Drive ( Home, Business ) will impact Sage in the same way. The above was also only observed on Sage 100 Standard and it is unknown if this issue will occur on the Sage 100 v2021 Advanced or Premium versions.

It does not appear that this issue occurs with earlier releases of Sage 100. Changing other options on the One Drive sync also did not appear to resolve the issue ( Un-check Files On-Demand within the One Drive application, Selecting “Always keep on this device” for folders in Windows Explorer ).

If I find any additional or better information I will update this post.

Sage 100 Promotions For Moving To The Cloud

About Cloud Hosting for Sage 100

Summit Hosting Expands Cloud Hosting Services with Acquisition of I-Business Network’s Cloud Services Practice

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