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Sage 100cloud Support for Windows 7 and Windows Server 2008 R2 Ending January 14, 2020

March 27, 2019 by Wayne Schulz

As previously announced, on January 14, 2020, Microsoft will cease support for both Windows 7 on the desktop and Windows Server 2008 – including R2.

After January 2020 Microsoft will no longer issue security updates for either operating system. Once the official Microsoft support ends so will Sage support for Sage 100cloud running on either operating system (server or desktop).

These operating systems are over 10 years old (Both Windows 7 and Server 2008 R2 were released in October 2009) and if your company is using either (or both) the time to upgrade is now.

With the next release of Sage 100cloud due in April 2019, if your operating system is either Windows 7 or Server 2008 R2 then please plan to upgrade your server to become compliant with the latest Microsoft supported operating environments.

Windows 7 users can upgrade to Window 10, provided your workstations meet the Microsoft OS requirements.

Windows Server 2008 R2 users have a slightly different set of options. Many companies have started moving their servers to the cloud. In that case, you typically connect with a hosting company specializing in Sage 100cloud for assistance with the cloud migration.

If you are using Windows Server 2008 R2 and wish to upgrade your server and stay on-premises then Microsoft has this guide to various different options available.

We always advise you adequately plan out your next upgrade so there are no surprises during your next Sage upgrade.

Best Article on Solving Sage ERP MAS90 Paperless Office Printing Problems

October 21, 2011 by Wayne Schulz

I just hung up the phone with a customer whose MAS90 system would no longer print to Paperless Office after upgrading their workstations to Windows 7.

This in my experience is usually solved by:

Re-running workstation setup
Re-running the PDF Install Program

1. Manually install the Amyuni PDF Converter
– Go to the MAS90\Home folder and run PDFInstall.exe
2. Go into Start Menu | Printer and Faxes | and search for the Amyuni PDF Converter
3. Rename the Amyuni PDF Converter as Sage PDF Converter
4. Go into MAS | File | Run and enter PL_ADVANCEDOPTIONS_UI
5. Install the converter and test the converter to see if it initialized properly

Though I’ve found in some cases nothing you try works.

Luckily I found this article in Sage’s knowledgebase which solved not only this issue but serves as a nice summary of many other potential fixes.

So if you’re having trouble printing to Paperless Office with Windows 7 or Windows 2008 – be sure to try this KB entry from Sage.

Note: Windows 7 is not supported on any version of MAS prior to 4.30.0.18. This KB only applies to versions released since 4.30.0.17. 4.30 versions require Program Fix LM4046-T, as well (make sure all the instructions on the download page for LM4046 are followed exactly). 4.40 versions require at least Product Update 1, with LM4045-T, or Product Update 2 or above without Program Fix LM4045. Please view our Supported Platform Matrix for our most currently supported platform.

On a Windows 7 workstation, MAS 200 clients do not show the icon pictures on the toolbar. Why would this be and how to fix?

September 14, 2011 by Wayne Schulz

Two people in my 90 Minds Consulting Group have run across similar tricky issues wehre the icons on the Sage ERP MAS 200 taskbar disappear. Turns out there’s an easy solution related to font sizes that my friend Jim Woodhead at DSD documented on his site. Here’s the fix.

Paperless Office Setup with MAS90 v4.30 and Windows 7 – Tip

September 4, 2011 by Wayne Schulz

In most cases Sage ERP MAS90 and MAS200 workstation setup will properly setup your computer for use with the popular Paperless Office feature which allows printing reports and forms to PDF.

However some users have reported issues where installation to Windows 7 computers may be troublesome. They report either issues with the paperless drivers not installing or various registration related errors.

Often we find that logging in and running workstation setup as administrator solves the issue.

In some cases you may find that extra measures such as registry tweaks (as advised by Sage) are required. I just noticed on the Sage Community Forums that someone has come up with an easier way to attempt to resolve pesky Windows 7 Paperless Office issues.

This involves using the MAS version 4.4 install files for paperless – and installing them to your version 4.30 system.

First a warning. We’ve not yet tested this – so you’re on your own if something breaks or is damaged. Make a backup before attempting this solution.

Remember that in most cases you can install Paperless Office straight from the workstation setup — with no need for this workaround. You should only use the below tip if you’ve tried to install paperless, have researched the Sage KB for solutions – and still failed.

Paperless Office Setup – MAS90 4.3 Windows 7 – Workaround
UPDATE: Sage have issued an additional knowledgebase article which seems very comprehensive in the number of tips that it provides. If you are having trouble with Paperless Office hanging on Windows 7 or Windows 2008 please review this Sage KB Article.

MAS90 or MAS200 issue solved: Tiny or small fonts. Missing icon images.

December 10, 2010 by Wayne Schulz

Have you installed MAS90 or MAS200 to a new Windows 7 computer and now you’re noticing:
– The fonts seem too small – but only in MAS?
– Missing icon images

I just had a client call on this yesterday and Jim Woodhead of DSD Business Systems – and one of the members of my 90 Minds Consulting group– has of course leaped to the rescue with this observation:

In order to fix it, you need to change the DPI setting back to the default settings (96 Pixels Per Inch/100%). Here are detailed instructions for Window 7/Vista followed by Win XP.

Full details:

Are you missing the images/icons on the MAS90 or MAS200 Taskbar Launcher?

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