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Sage Intelligence Financial Reporting – September 12-13, 2018 – Save 20%

August 18, 2018 by Wayne Schulz

Save 20% on this two day Sage Intelligence report writing course with code DIVEIN2018C.

Offered by Sage this two day off-site course reviews the following Sage Intelligence skills:

Create financial reports using drag-and-drop Report Designer
Use the Report Designer Task Pane
Change the financial reporting structure using Reporting Trees
Automatically distribute and post reports
Consolidate the data in multiple company databases into a single financial

report

More information on Sage University ( SageU) website – here

Sage 100 – Sage Intelligence Registration Error – Authorisation Failed please check that your password is correct

July 20, 2016 by Wayne Schulz

If you are installing Sage Intelligence for Sage 100 and receive the following error:

The update server returned an error. It may be that the server is experiencing problems. Either try again later or contact support. The error was –

[[ERROR]: Authorisation Failed please check that your password is correct. ].

This is often related to the way that Sage assigned account numbers to older customers which resulted in an account number change but the Sage Intelligence serial number still has the old account number embedded. We’ve found this can cause errors when initially registering through the Sage Intelligence License Manager.

There’s a quick fix.

Example:

Customer account number from Sage : 400XXXXXXX

Serial Number (Unlock Key) for Sage Intelligence: v99XXXXXXXX_G9WCLIG

Instead of using the 400XXXXXXX as the Account Number (which is what Sage shows in their online database as the customer number) , use the 99XXXXXXXX which is embedded in the serial number (Unlocking Key). In most cases this will work and the error disappears.

New: Sage Intelligence Series of 5 Weekly Video Lessons

May 31, 2016 by Wayne Schulz

Sage today unveiled a new tool aimed at users new to the world of Sage Intelligence financial reporting. By enrolling in their free five-week video series you’ll receive a weekly video email which focusses on these Sage Intelligence Reporting topics:

Week 1: How Intelligence Reporting can revolutionize the way you run your business

Week 2: Income Statement: Measure your business’s success

Week 3: Balance Sheet: Learn how to tip the scales in your favour

Week 4: Cash Flow report: Make sure you track the lifeblood of your business

Week 5: More business reporting and time-saving tips with Intelligence Reporting

This is a new offering from Sage and they are considering additional video series.

What are some Sage Intelligence topics you might be interested in?

Enroll in the Sage Intelligence Sally Series videos here .

What Sage Intelligence Features Are Included As Part Of Your Sage 100 Annual Maintenance?

April 28, 2016 by Wayne Schulz

Confused by exactly what Sage Intelligence report writing components are included with your Sage 100 maintenance? You’re not the only one. We’ve received calls from a number of customers in the process of researching FRX financial reporting alternatives.

One great option is to use the included Sage Intelligence reporting, a portion of which every Sage 100 customer on maintenance has access to.

[Read more…]

FRx viewer won’t open after generating report

February 10, 2016 by Wayne Schulz

I just ran into an issue with Sage 100 v2013 and FRX. The customer was using Terminal Service / Citrix for each user. Some users would be able to access FRx however when they printed the report there was no report preview. The previewer was blank ( or appeared to have “ hung “ ).

The fix in this issue was somewhat straightforward and it was all related to a set of local files that each user has stored in their profile as described below.

Search for drildown.ini (NOTE: One l in drildown ) on the local machine.

Open this file in Notepad, and check the AppSize setting. BE CAREFUL making changes in this file as you can cause more problems than you’re trying to fix…but try setting the AppSize to say AppSize=0/0/640/464.

Note: The AppSize appears to be set dynamically by FRx. I observed that when I logged into the system the numbers would change. The above numbers seem to be a good startign point (0/0//640/464).

Location of this file (Note: Change out {insertusername} for the name of the user on the PC)

C:\Users\{insertusername|\AppData\Local\FRx Software\FRx 6.7 folder

Applied fix and it worked.

In a Terminal Server / Citrix environment the two key files (stored under local profiles):

DRILDOWN
FRX

If there is something wrong in either I found that it can cause FRx not to launch although you may get the prompt to login. Once you login you see the FRx Desktop on the taskbar but no program launches as you might expect.

If you have a user that can start FRx in a TS/Citrix environment, and another who cannot. Try taking a copy of the above files from the profile that’s working ( C:\Users\{insertusername|\AppData\Local\FRx Software\FRx 6.7 folder ) and moving it to the profile of the user where FRx won’t start.

Be sure you backup any file you change — BEFORE you change it. And remember, FRx is no longer supported so you should really look at migrating to another of the recommended reporting tools:

Sage Intelligence
BizNet
Renovo

Email me at wayne@s-consult.com or text 860-516-8990 and I can get you information on alternatives to FRx or provide a price on helping you make the switch.

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