mas200 support | Schulz Consulting

Sagetalk goes listen only 3-31-09

February 26, 2009 by Wayne Schulz

Sage introduced a new community forum in the fourth quarter of 2008, we’ve sensed that the writing was on the wall for their old beloved Sagetalk discussion forum.

In a posting made to their private online support area, Sage have announced that on March 31, 2009 the Sagetalk discussion forum will be turned to read only status. During this time no new messages or subscribers will be accepted. All the message areas continue to be available (subject to the same awkward password protected restrictions) for an undetermined period of time.

Sage Communities for MAS 90 and MAS 200 is where the action is

If you haven’t been online and participating in the Sagetalk forum for a while, then you might be surprised to learn that Sage have created a new (better) discussion forum based on the Lithium messaging software.

This new community is better in several ways:

Messages support html, images and are easier to edit (editing a message no longer breaks the html as it used to on Sagetalk)
You can read new Sage Community messages in RSS feeds through tools like Google Reader.
Twitter users can even subscribe to one of the Sage Community Twitter feeds and be notified every time a new message is posted to the community.

via: 90Minds – Sagetalk becomes read only on 3/31/09

Why we don’t provide per call support

December 16, 2008 by Wayne Schulz

Sometimes a picture says it all.

Below is an image from an online MAS90 technical support chat. An online visitor had taken advantage of our free chat option (since replaced by the Google Chat that shows on each of our pages).

I had already spent way more time than I should have trying to help this person (who was not a client). When it became evident that his problem was more complex than a simple online fix – I proposed that we’d log in and fix it for a flat fee.

Read the message below — especially the very bottom where Charles tells me goodbye in his own unique way.

Link: Schulz Consulting Support Options

MAS 90 Year End Seminar – December 17, 2008 – 2pm EST

December 10, 2008 by Wayne Schulz

Sage MAS 90 Year End Closing Seminar

Year end is once again here. Join Wayne Schulz for a one hour seminar (watch the full length recorded presentation here)that walks through the best practices for closing the year in MAS 90 or MAS 200. He will cover the procedures for making sure you have the latest Payroll program updates as well as explaining the proper order of closing, items to review in each module BEFORE closing as well as any changes to W-2 or 1099 printing.

This is an intermediate level session appropriate for users with 1 or more years of experience with MAS 90 or MAS 200.

Wayne will move quickly through the key things to be aware of during your yearly MAS 90 closing. This will not be a training class and some prior knowledge of Sage MAS 90 or 200 will be assumed.

Users of all versions of Sage MAS 90 and 200 will find that this information is applicable to them.

Title:
Sage MAS 90 Year End Processing: Everything you need to know but were never told (Video Recording)

Date:
Wednesday, December 17, 2008

Time:
2:00 PM – 3:00 PM EST

After registering you will receive a confirmation email containing information about joining the Webinar.

Link: Seminar Registration is Over

You may view my MAS90 Year End Tips & Tricks and seminar presentation materials here.

The official Sage North America MAS 90 2008 FAQ

Sage MAS Community Forums (Tip): Browse all new messages with one click

November 17, 2008 by Wayne Schulz

Have you visited the Sage Software MAS Community forums? This free message board allows for open exchange of questions, suggestions, ideas and tips between fellow users of the MAS products (MAS90/200/500) and other user. Sage Software also has an active presence on the board with long time product manager Erika Jelosovek personally responding to messages.

After visiting the message area I had asked Sage if there was any way to view all of the newest messages on one page. Without this type of access searching for new messages was a tedious combination of clicking back and forth through the various board topics.

Happily I learned that you can view all new messags just by following one link which provides a summarized list of the messages with new activity. By using this you can easily view the newest messages (and those receiving new replies).

To view the latest active messages on the Sage MAS Community Board, follow this link:

http://community.sagemas.com/sagemas/newthreads

Sage Communities for MAS 90 and MAS 200 is where the action is

Sage MAS 90 Year End Closing Seminar

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