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Why we don’t provide per call support

December 16, 2008 by Wayne Schulz

Sometimes a picture says it all.

Below is an image from an online MAS90 technical support chat. An online visitor had taken advantage of our free chat option (since replaced by the Google Chat that shows on each of our pages).

I had already spent way more time than I should have trying to help this person (who was not a client). When it became evident that his problem was more complex than a simple online fix – I proposed that we’d log in and fix it for a flat fee.

Read the message below — especially the very bottom where Charles tells me goodbye in his own unique way.

Link: Schulz Consulting Support Options

Filed Under: Sage 100 ERP, schulz consulting Tagged With: connecticut mas90 consultants, mas200 consultants, mas200 support, mas90 consultants, mas90 support

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Schulz Consulting
Connecticut Office
Phone: 860.657-8544
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Locally serving all of Connecticut, Massachusetts, Rhode Island, Vermont,
New York, New Jersey. Available remotely nationwide.
We are a local branch of DSD Business Systems Connecticut.

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