If you’re looking for support for your Sage 100 accounting system ( formerly MAS 90 ) and are located in North America, then you have several ways to contact Sage.
Some support options are free, and some require your company to enroll in a valid subscription with Sage who offers multiple support options:
- Community Hub: A place for both new and experienced users to get assistance. Here, users can:
- Ask questions to Community Hub members.
- Read Product News & Alerts.
- Browse the Support Insights blog.
- Sage Knowledgebase: This is a comprehensive resource where users can:
- Search support articles.
- Download software updates.
- Access serial numbers and activation codes.
- View product documentation.
- Year-end Center: Specifically for year-end processes, providing:
- Latest tips and updates.
- Essential year-end information.
- Contact Options: For direct assistance, users can:
- Chat with a digital assistant.
- Submit an online case for more complex issues.
- Learning through Sage University: Offers extensive learning resources to fully utilize the software, including:
- A customer training catalogue.
- Support and training videos.
- Sage Services: Additional resources to manage accounts and business needs, such as:
- Updating payment information.
- Purchasing checks and forms.
- More information available on Sage.com.
Each option caters to different needs, from self-help resources to direct support and advanced learning tools.
In addition, we offer an unofficial ( not affiliated with Sage ) user group via Facebook. Join the Sage 100 User Group (free) at this link – Sage 100 User Group.
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