If you’re looking for support for your Sage 100 accounting system ( formerly MAS 90 ) and are located in North America, then you have several ways to contact Sage.
Some support options are free, and some require your company to enroll in a valid subscription with Sage who offers multiple support options:
- Community Hub: A place for both new and experienced users to get assistance. Here, users can:
- Ask questions to Community Hub members.
- Read Product News & Alerts.
- Browse the Support Insights blog.
- Sage Knowledgebase: This is a comprehensive resource where users can:
- Search support articles.
- Download software updates.
- Access serial numbers and activation codes.
- View product documentation.
- Year-end Center: Specifically for year-end processes, providing:
- Latest tips and updates.
- Essential year-end information.
- Contact Options: For direct assistance, users can:
- Chat with a digital assistant.
- Submit an online case for more complex issues.
- Learning through Sage University: Offers extensive learning resources to fully utilize the software, including:
- A customer training catalogue.
- Support and training videos.
- Sage Services: Additional resources to manage accounts and business needs, such as:
- Updating payment information.
- Purchasing checks and forms.
- More information available on Sage.com.
Each option caters to different needs, from self-help resources to direct support and advanced learning tools.
Schulz Consulting is an independent consultant with respect to Sage100. We offer Sage 100 support which you can request from us at this link.
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