Consulting and Upgrades
Here’s a quick tip for anyone with an issue as follows:
– You’re using Paperless Office for MAS 90 or MAS 200
– You’re printing the Payroll Data Entry Report
– Only the LAST version of this report is saved
The solution?
Go into the Paperless Office – Paperless Office Options and UNCHECK “keep only last copy” check mark from the Journals / Registers – Keep only the last PDF Copy option.
You will now have all copies of your Payroll Data Entry Audit Report
Have to transferred your Sage MAS 90 accounting system to another location on your network?
If so, and if you’re using Paperless Office, you probably found that moving Paperless Office for Sage MAS 90 or MAS 200 is not as easy as dragging all the PDF files from one folder location to another.
If you’ve tried this then you already know there are several Sage MAS 90 and 200 data files which track the location of your PDFS. If you simply drag and drop the PDF files without moving them via the Sage MAS 90 menus then you’ll no longer be able to view the data through the standard Sage MAS 90 and 200 paperless office viewer menus.
For this reason there is a specific procedure you must follow to move all your PDF documents. The Paperless Office menus have this option available from within each viewer screen.
Here’s a great summary that shows the names of the system files which hold “behind the scenes” information about MAS 90 and MAS 200 Paperless Office.
This information can be useful in diagnosing system level problems or in restoring data files from a backup should you experience problems with Paperless Office.
WARNING: Do not make any changes to these files unless you know what you are doing. Consult a qualified Sage Business Partner for assistance. This information is believed accurate at the time of publication. Use at your own risk. Schulz Consulting takes no responsibility for damage that you may do to your data files.
Over the last week New Jersey Sage MAS 90 and SAP Business One consultant Mark Chinsky forwarded a cool (free) utility that I’d like to share.
Mark’s original message stated that he uses FileMon for Windows by Mark Russinovich and Bryce Cogswell to see files that are being used by MAS 200. This real time utility is a powerful diagnostic tools for tracking down any number of issues including – hung files, system slowdowns, etc.
Using the program you can easily view precisely when each and ever file is opened, read, written or deleted.
Filters are available to keep the information reporting to a minimum and ensure you only see details that are relevant to your situation.
Former Sage Technical Support Wizard (that wasn’t his official title) Alnoor Cassim chimes in with the inside view of what he has used this handy utility for:
Right on! All the SysInternals tools from Mark Russinovich (all now part
of MS Technet) have been life savers when troubleshooting MAS 90/200.
I’m a major net promoter of these tools. I’d like to share a few ways
it’s helped me.
* Used Filemon to find ACCESS DENIED errors upon startup of MAS when the
Launcher was loading -> User didn’t have permission to rename some files
on their local machine upon startup
* Used Regmon to find ACCESS DENIED errors -> Led to positive proof of a
user registry permission problem for which IT guy of client insisted was
a MAS problem.
* Used Regmon to find ACCESS DENIED errors -> Led to discovery of a COM
failure bug in the MAS 4.0x Launcher, which was requiring Write access
to protected areas of the registry.
* Used psKill to kill orphaned pvxwin32.exe tasks on the MAS 200 server
that Task Manager could not terminate and so server didn’t have to be
rebooted
* Used Process Monitor to find bug in FAS 2008 uninstaller on an EES
implementation, that prevented FAS 2009 from being installed.
Today, Process Monitor is the tool that replaces Filemon and Regmon and
has a better UI.
I’ll stop there but I highly recommend these tools for the tech person
in the MAS consultant’s organization and of course to the clients’ IT
staff.
Users of Sage MAS 90 and MAS 200 may now correctly assign their default Windows printer to standard forms and reports.
This was always an option in the accounting software – however unfortunately it didn’t work (see Sage RES 490593).
As reported in the knowledgebase article (remember this applies only to version 4.2 as the issue was fixed with an upgrade to 4.3 or application of service update 23+ for v4.2
):
Reports should print to the Windows default printer when the standard report setting or form code is selected if the Use workstation default printer for standard report setting and Use Workstation Default Printer for Standard Form Code check boxes are selected.
Link: Sage MAS 90 and MAS 200 Service Update 23 for version 4.2