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3 Tips For Saving Money On Your Sage Payments Account

June 13, 2012 by Wayne Schulz

Here are some ways existing users may be able to reduce (or eliminate) some recurring Sage Payment Standard Fees:

PCI Compliance – $25/mo recurring – can be waived if you test yourself at https://pci.trustwave.com/action.php though there is a $75 annual fee for a Trustwave scan which is now billed in June per Sage Payments posting here

http://www.sagepayments.com/Compliance/~/media/Category/Payment%20Solutions/Assets/Documents/PDFs/Payment_Card_Industry_Changes.pdf

New Chargeback Assistance Program – $3.95/mo – web site leads you to believe it’s optional (and some at Sage say that it’s an opt-in program) though a call to Sage Payments by one of our 90 Minds members led to a response from someone at SPS saying that it’s mandatory. They were able to get the fee reduced to $1.50/mo after  complaining (this was reported by only one of our members – so your mileage may vary in convincing Sage to reduce your fees or Sage may come back eventually and reply to us that the SPS representative was mistaken – we have an inquiry into Sage Payments about this matter).

http://na.sage.com/sage-payment-solutions/support-resources/sage-chargeback-assistance-program

Rate review – Sage Payments doesn’t come out and tell you this but you can ask them to review your rates at any time. Since credit card processing is a highly competitive area – it’s probably not a bad idea to shop this every 6 months if you are doing a fair volume of monthly charges.

Other items worth noting:

Sage Moving Sage 100 ERP To Sage Exchange – Expected V5.0 – read the latest FAQ about Sage Exchange and credit card processing.

Beginning with Sage 100 ERP 5.0 Sage will use Sage Exchange technology and PC Charge will not be supported (Sage will only support the ERP side – though this has been our experience for at least the last two years as Sage has forwarded all PC Charger users’ processing related tech calls to the PC Charge support lines)

http://na.sage.com/sage-payment-solutions/products-services/sage-exchange

With Sage Exchange credit card data formerly stored inside Sage 100 ERP will now be stored in your “Sage Vault”. Once payment data is out of Sage 100 ERP then reportedly Sage will no longer be required to undergo expensive PCI compliance audits with each software release.

This foregoing of compliance audits is a touchy subject with Sage since technically it means the Sage 100 ERP software hasn’t undergone any PCI compliant audits to which Sage have responded that with the use of Sage Exchange (ie – storing all payment data outside the software) they are not required to be compliant or undergo a PCI compliance audit.

All of the above is likely true (Sage is a big company and I’m sure they’ve checked and double checked this with their legal eagles).

Recommendations

Without PCI audits (performed at the direction of Sage- due to stop with v5.0 aka Sage 100 ERP 2013) you can’t store any credit card info within Sage 100 and be considered PCI compliant (Note: Yes I know you can – and people do – create UDF fields and some customers demand it – good luck avoiding legal liability in the event of data breach either internal or external).

Do not store any credit card data within modified Sage 100 ERP fields –  memos, UDF, etc. To do so may put your company at risk in the case of a data breach.

We recommend Sage Payments coupled with a frequent review (as you would for any credit card merchant) of your statements to insure that you receive the lowest possible processing fees. The integration to Sage 100 ERP is slick, easy to setup (and upgrade) and seldom prevents any type of errors (which was most definitely not our experience with other third party credit card integrations).

 

 

Filed Under: Sage 100 ERP Tagged With: credit card, pc charge, sage exchange, sage payments

PC Charge / VeriFone Integration With Sage ERP MAS90,200 Version 5.0 – Update

October 18, 2011 by Wayne Schulz

Sage ERP MAS 90 and 200 5.0 will contain a new integration with Sage Exchange. Sage Payment Solutions created this integration to streamline credit card processing across the entire Sage product portfolio. As part of this implementation, credit card numbers will no longer be stored within Sage ERP MAS 90 and 200. Instead they will be stored in the Sage Exchange Vault.

With the introduction of Sage Exchange in Version 5.0, the integration to PC Charge Payment Server will no longer function because it requires that credit card numbers be stored within the ERP system.

Sage Payment Solutions will be the only supported credit card processor for the Sage ERP MAS 90 and 200 product line.

In anticipation of the version 5.0 release, please note the following:

  • Effective November 1, 2011, Sage will no longer offer the Credit Card Processing powered by PC Charge Payment Server module for new customer sales.
  • For existing customers who wish to continue using PC Charge until their existing credit card processing provider contract expires, supported versions of Sage ERP MAS 90 and 200 will continue to work with PC Charge. This includes version 4.5.
  • PC Charge version 5.9.3 will be the last version tested by Sage for compatibility with Sage ERP MAS 90 and 200. While subsequent versions of PC Charge may continue to work, they will not be validated as compatible by Sage.
  • As has always been the case, requests for customer assistance for PC Charge should be directed to VeriFone. If a customer purchased PC Charge from Sage within the last 12 months, their purchase included an initial 12 months of VeriFone technical support. If they purchased PC Charge over a year ago, they will need to renew their support agreement directly with VeriFone. VeriFone offers two support plans:
  • Telephone support plus software maintenance: $229 annual fee
  • Telephone support only: $139 annual fee. If this plan is selected, there is a $120 fee per upgrade for any subsequent releases of PC Charge.
  • Customers should contact Lela Reeves at VeriFone by telephone at: 912-527-4576 or by email at: Lela_Reeves@verifone.com to renew their PC Charge support agreement if necessary.
  • Sage will discontinue telephone support for all versions of the Credit Card Processing powered by PC Charge Payment Server module as of December 31, 2012. Until then, Sage will continue to provide telephone support for the Credit Card Processing powered by PC Charge module, while VeriFone must be contacted for any support for the PC Charge Payment Server application.

Sage Contact:
Rob Ullmann
Account Executive
Sage
Sage Payment Solutions
978-232-0240
978-808-2343(cell)
720-834-1777(efax)
Rullmann@SagePayments.com

www.sagepayments.com

We can assist you in setting up the new Sage Exchange integration to your Sage ERP MAS 90 or MAS 200. For more information:
[gravityform id=2 name=RequestInformation]

Filed Under: pc charge, Sage 100 ERP, sage exchange Tagged With: credit card, mas200, pc charge, Sage 100 ERP, sage exchange, verifone

Sage Exchange Promises Integration Between Payment Data and Software – Eliminating PA-DSS Certification Fees

May 11, 2010 by Wayne Schulz

sage exchange for MAS90.jpg

Sage today announced a new offshoot of their Sage Payment Service they’ve named Sage Exchange.

The promise of Sage Exchange is that it will integrate Sage’s accounting products (and other Certified Business Applications) with Sage Payment Service so that all forms of payment (credit, debit, checks) can be accepted and integrated into an accounting package.

The initial release of Sage Exchange will connect to a new Sage Exchange Virtual Terminal with card swipe capability, new encrypted point-of-sale terminals, Sage software products, and several additional business applications. It will support payments integration in approved software solutions now, and expanded capability with point-of-sale devices in the next release.

Sage Exchange offers a tool kit for developers to enable the integration of payment data with software solutions as well as eliminating developers from PA-DSS certification fees and associated costs.

Out of the box the following Sage products are slated for integration:

  • Peachtree by Sage
  • Sage ERP X3
  • Simply Accounting by Sage
  • Sage Pro ERP
  • Timeslips by Sage
  • DacEasy by Sage
  • Sage BusinessVision
  • Sage Fundraising 50
  • Sage Fundraising 100
  • Sage Fundraising 100 – Rainbow Edition
  • Sage Millenium
  • Sage Intergy

Other Sage products that were not specifically named but are listed as coming soon:

  • Sage MAS 90 ERP
  • Sage MAS 200 ERP
  • Sage MAS 500 ERP
  • Sage Accpac ERP
  • Sage Medical Manager

There were several Sage products not named – notably BusinessWork, MIP, Platinum For Windows. We’ll be following up with Sage to learn whether that is simply an oversight.

Update 5-11-2010:

Here’s what Rob Bertke, senior vice president for product management, Sage Payment Solutions had to say about our question of why BusinessWork, MIP and Platinum For Windows (PFW) were not mentioned in the release:

All Sage products are capable of integration with Sage Exchange. However, for the release announcement, we only listed those Sage products known to be available within approximately the next several months. Other Sage products are developing their plans to integrate, as well. For example, BusinessWorks will be integrating, but they are not a part of the first go-round. The other two products you mention do not have built-in card acceptance capability, so they did not need to integrate with Sage Exchange at this time. It is expected that these products will join the family when we get to later phases, which will include transactions that can be passed back from third-party systems or terminals. We will provide updates throughout the launch phases.

In response to the question of whether Sage Exchange is a rebranding of the Sage Vault product, Rob had this to say:

No, Sage Exchange is a completely new solution with far broader capabilities than Sage Vault. While Sage Vault offers substantial security, Sage Exchange provides that and much more in terms of integration flexibility and sophistication. Basically, Sage Vault was a product name that referred to a capability (tokenization). Sage Exchange offers tokenization, so the ‘Sage Vault’ is no longer needed.

Link for more information: Sage Exchange

The full press release;

May 11, 2010 10:45 ET

New Sage Exchange Payments Platform Will Allow SMBs to Seamlessly Integrate a Payments Service to Business Management Systems
New Integrated Payments Platform Is a PCI Certified SaaS Environment Designed by Sage North America

MCLEAN, VA–(Marketwire – May 11, 2010) – Sage North America today introduced Sage Exchange, a new secure, Payment Card Industry (PCI) certified payments platform delivered in a Software as a Service (SaaS) model. Sage Exchange will allow small and midsized businesses (SMBs) and organizations to accept all forms and methods of payment, with seamless data integration to a wide range of Sage business management software products and third-party business solutions. Seamless integration between payment applications and back-office software can improve an organization’s cash flow and forecasting, while eliminating manual data entry and the risk of errors.

Elements of Sage Exchange will be released in phases over the next several months. The initial phases will allow businesses and organizations using many Sage software products to accept credit and debit cards in a secure and Payment Application Data Security Standard (PA-DSS) validated environment, while automatically updating accounts receivable records. Subsequent phases will expand payments integration to distributed credit/debit card and electronic check terminals, or point-of-sale (POS) devices, and a range of integrated payment solutions to the accounts payable side.

“Every business buys and sells goods or services,” said Greg Hammermaster, president of Sage Payment Solutions, Sage’s payments division. “Sage Exchange will provide a robust platform to accept and make payments for those goods or services, while seamlessly accounting for and tracking those payments. Virtually any small and mid-sized company or organization can benefit from Sage Exchange.”

The first release of Sage Exchange will offer the following benefits:
seamless and secure payments integration into the following Sage software products:

Peachtree by Sage, Simply Accounting by Sage, Sage ERP X3, Sage BusinessVision, Sage Pro ERP, and DacEasy by Sage; Sage Fundraising 50, Sage Fundraising 100, Sage Millennium, and Sage Fundraising 100 – Rainbow Edition; Sage Intergy for medical practice management; and Timeslips by Sage for billing and time-tracking;

enhanced customer experience through the new Sage Exchange Virtual Terminal (or web interface) with key-entered and “card swipe” capabilities that does not time out; and

improved security and flexibility through new encrypted credit and debit card terminals with the latest browser-based technology.

A subsequent release of Sage Exchange will connect to the following Sage software products:
Sage Accpac ERP; Sage MAS 90 ERP, Sage MAS 200 ERP, and Sage MAS 500 ERP; and Sage Medical Manager for electronic health records (EHR).

Sage Exchange will also later support expanded payment functionality in the areas of payroll, procurement, and payables, as well as seamlessly integrate with additional complementary business applications, although some applications may initially be stand alone.

“As a leading global supplier of business management software, Sage is a trusted partner that understands the value of integrated payment systems,” said Hammermaster. “Sage Exchange increases the efficiency of accepting and making payments to help companies achieve two important goals: reduced costs and maximized value of their business software environment.”

In summary, the Sage Exchange platform currently:

Integrates payments with business management software systems;

Improves cash flow management and forecasting;

Eliminates manual data entry and reduces the risk of errors;

and Uses the latest in security & technology, including tokenization, to ensure a safe, secure payment processing environment (PCI certified).

The full Sage Exchange platform will also:

Integrate all methods of payment acceptance: web, phone, terminal, mobile, scanner;

Automate payables settlement, maximizing the customer’s preferred payment method; and

Provide a consolidated view of payment activity.

For additional information, please visit www.sagepayments.com/sage-services/sage-exchange.aspx or call 800-261-0240.

About Sage Payment Solutions

For more than 20 years, Sage Payment Solutions has been providing electronic payment systems for businesses and organizations. Sage’s payment processing and business services are currently being provided to more than 140,000 businesses and organizations, who are delivering improved customer experiences by accepting multiple forms of payment, including credit and debit cards, electronic checks, Check21, gift and loyalty cards, and automatic recurring payment. With Sage Payment Solutions, businesses can also expand the way they accept payments, from card present and mail order/telephone order (MO/TO), to Internet and payments integrated with Sage software applications and third-party solutions. Sage Payment Solutions is Level 1 PCI certified, and is an active PCI Security Standards Council Participating Organization. For more information about Sage Payment Solutions, please call 800-261-0240, or visit www.sagepayments.com.

About Sage North America

Sage North America is part of The Sage Group plc, a leading global supplier of business management software and services. Sage North America employs 4,000 people and supports 3.1 million small and midsized business customers. The Sage Group plc, formed in 1981, was floated on the London Stock Exchange in 1989 and now employs 13,100 people and supports 6.2 million customers worldwide. For more information, please visit the website at www.sagenorthamerica.com.

© 2010 Sage Software, Inc. All rights reserved. Sage, Sage Software, Sage logos and the Sage product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc. or its affiliated entities. All other trademarks are the property of their respective owners.

Filed Under: mas200, Sage 100 ERP Tagged With: mas200, Sage 100 ERP, sage exchange

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