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Sage Payments Warns About Automatic Settlement 2/10/16

February 11, 2016 by Wayne Schulz

This just in from Sage Payments regarding a potential issue with users who have SPS automatically settle their credit card charges:

Automatic Settlement on Wednesday 2/10/16 May Not Have Processed

Sage has identified an issue that prevented automatic settlement from processing for some merchants on Wednesday 2/10/16 and the early morning of Thursday 2/11/16. Impacted users received an email with the subject “Sage Payment Solutions Credit Card Processing Batch Alert!”

If you received this email, no action is required. Your batch will settle as normally scheduled tonight and will include any unsettled items that were not settled last night.

You may also settle your batch manually by logging into Sage Virtual Terminal or Sage Exchange.

Virtual Terminal users can follow these instructions to settle a batch: ( link )

Sage Exchange users can follow these instructions to settle a batch: ( link )

We apologize for this inconvenience.

We value your business and remain committed to your satisfaction. If you have questions or need additional information, please contact virtualsupport@sagepayments.com.

Best Regards,
Sage Payment Solutions

List of Sage Payment Credit Card Decline Codes For Sage 100

October 15, 2015 by Wayne Schulz

Have you ever received a cryptic “credit card declined” message while integrating Sage 100 with Sage Payment Solutions – and wonder what the numeric code means? Sage have published this handy list which offers a short explanation of each message which may appear in your Sage Exchange debug log.

Decline errors sent from the processor:

01Declined – Call Issuer
04Declined – Pick Up Card
05Declined – Do Not Honor
12Declined – Invalid Transaction
13Declined – Card Amount Invalid
14Declined – Card Number Invalid
15Declined – No Such Issuer
19Declined – Re-Enter
51Declined – Insufficient Funds
54Declined – Card Expired
57Declined – Service Not Allowed
61Declined – Customer Exceeds Withdrawal Limit
62Declined – Restricted SIC Code\
63Declined – Restricted
65Declined – Customer Exceeds Activity Limit
78Declined – No Account
97Declined – CVV MisMatch

In each case, you contact Sage Payment Solutions Support @ 877-470-4001 for additional information on the exact nature of the decline message

How To Convert Sage 100 ERP From PC Charge to Sage Payments

May 16, 2013 by Wayne Schulz

Here’s how to convert a #Sage100 ERP customer from #PCCharge to #SagePayments without tears.

1. Obtain a Sage Payments merchant account

2. Flip the switch from PC Charge to Sage Payments within Sage 100 ERP by going to Library Master – Main – Company Maintenance – 3. Servers tab.

3. Go to Accounts Receivable – Setup – Payment Type Maintenance

4. Change each of their existing CC payment types:

Merchant ID: Terminal ID from their sign up letter
Merchant Key: From their sign up letter (NOT same as Merchant ID)
Pre-Authorization Term: Change to 7 days

Note: If you do not change the pre-authorization term to 7 days (which matches Sage’s gateway) then you could see “Authorization Expired” messages.

Helpful resources:

Sage Payment Services KB:

http://goo.gl/4j25K

Options For Integrated Credit Card Processing In Sage 100 ERP 2013?

May 2, 2013 by Wayne Schulz

Beginning with Sage 100 ERP 2013 the ability to use PC Charge from Verifone as a way to integrate your credit card merchant account of choice to your Sage 100 ERP has been discontinued. Instead Sage now offers integration to their own Sage Payment Services as the sole available option for integrated credit and other payment processing.

This has caused customers and partners to wonder whether third party options which re-enable credit card integrations to providers other than Sage Payments might be forthcoming.

At least one provider of such a solution had announced plans to upgrade their integration to work with Sage 100 ERP 2013.

Sage last night clarified their position on third party credit card integrations to Sage 100 ERP. In short they will not be allowed.

Starting with Sage 100 ERP Sage removed all credit card information from Sage 100 ERP and now stores it in the Sage Vault. From this location Sage can process integrated credit card transactions and does not need to subject each release of their Sage 100 ERP (including product updates) to an expensive PCI audit or review.

If you are using a credit card merchant other than Sage Payments and you wish to have integrated credit card processing in Sage 100 ERP 2013 then you will need to contact Sage Payments to obtain a merchant account through them.

via:

Sage Payments QuickBooks Integration

November 10, 2012 by Wayne Schulz

I just stumbled across this literature from Sage which indicates their Sage Payments credit and debit card processing integrates to QuickBooks. We don’t have any direct experience with this integration though their literature claims that the integration will “seamlessly flow back into your accounting software”.

Automatic Settlement on Wednesday 2/10/16 May Not Have Processed

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