This just in from Sage Payments regarding a potential issue with users who have SPS automatically settle their credit card charges:
Automatic Settlement on Wednesday 2/10/16 May Not Have Processed
Sage has identified an issue that prevented automatic settlement from processing for some merchants on Wednesday 2/10/16 and the early morning of Thursday 2/11/16. Impacted users received an email with the subject “Sage Payment Solutions Credit Card Processing Batch Alert!”
If you received this email, no action is required. Your batch will settle as normally scheduled tonight and will include any unsettled items that were not settled last night.
You may also settle your batch manually by logging into Sage Virtual Terminal or Sage Exchange.
Virtual Terminal users can follow these instructions to settle a batch: ( link )
Sage Exchange users can follow these instructions to settle a batch: ( link )
We apologize for this inconvenience.
We value your business and remain committed to your satisfaction. If you have questions or need additional information, please contact virtualsupport@sagepayments.com.
Best Regards,
Sage Payment Solutions
