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A minimum Crystal print engine version of 11.5.0.0 is required for conversion (found 8.5.217.0) – Sage 100 ERP Solved

April 21, 2012 by Wayne Schulz

When upgrading Sage 100 ERP to 4.5+ you may encounter the error message “Failure: A minimum Crystal Print Engine version of 11.5.0.0 is required for conversion (found 8.5.217.0)”

The resolution:

Copy CRPE32.DLL from c:\program files\business objects\common\3.5\bin\

to

c:\windows\system32

Via: Brett Zimmerman / 90 Minds

Filed Under: Sage 100 ERP Tagged With: crystal, error, print engine, Sage 100 ERP, upgrade

Sage MAS 90 and 200 Business Intelligence Comparison

May 12, 2010 by Wayne Schulz

Sage just released a pretty helpful chart which shows the main differences between some of the most popular Business Intelligence products that companies have been using with MAS 90 and MAS 200.

As you may know Sage is preparing to release a new universal Business Intelligence product which will be used on the Sage MAS 90 and MAS 200 product line.

Their current release plans indicate that this will ship in Summer 2010 as outlined in a recent announcement:

Sage MAS Intelligence will soon be introduced as the ideal FRx replacement product for Sage MAS ERP. On target to be released this summer, Sage MAS Intelligence offers powerful and easy to use graphical financial reporting capabilities to access business-critical information, and makes complex reporting easy using a new report designer. Going beyond General Ledger reporting needs, Sage MAS Intelligence will provide Business Intelligence across the entire Sage MAS ERP system, including CRM and Abra.

The products compared are:

Sage MAS Intelligence (Sage’s NEW offering scheduled for Summmer 2010)
Sage MAS 90 and 200 Business Insights Dashboard
Sage MAS 90 and 200 Business Insights Reporter

FRX
BizNet
Crystal Reports
F9

The comparisons provide for ranking a wide range of features under the categories of Data Access, Report Security, Report Delivery and Distribution, Reporting Capabilities, Sorting, Aggregation and Drill Down, Database Support Provided, Operating Systems Support and MS Office Version Support.

SageMAS Intelligence Comparison- FRX, Biznet, Alchemex, Crystal, F9

Filed Under: FRX, MAS 90 Add Ons, mas200, Sage 100 ERP Tagged With: alchemex, biznet, crystal, f9, frx, mas200, Sage 100 ERP, sage mas intelligence

“Unable to process lockfile. (Crystal Reports activeX designer – Daily Transaction Register. Processing Cancelled” in Sage MAS 90 and 200

April 29, 2010 by Wayne Schulz

I just ran across a rather puzzling error that at first had me stumped.

The error message was occurring during printing of the Daily Transaction Register. All other Crystal printing could be completed just fine.

“Unable to process lockfile. (Crystal Reports activeX designer – Daily Transaction Register. Processing Cancelled” in Sage MAS 90 and 200

When the user moved to another computer they were able to print the register — and if other users tried they could as well.

All symptoms pointed to this one machine.

After much head scratching I finally deduced that the problem was with their MAS200 Paperless Office and a stray lock file that was left in the registry on the user’s computer due to a sudden shutdown.

Here’s the cure (as always – before you mess with your computer registry say a silent prayer – we’re not responsible for registry changes gone wild):

Unable to process the lockfile: when attempting to test Paperless Office PDF Writer
When attempting to setup the PDF writer from Paperless Office, an error message “Unable to process the lockfile” may be presented.

To fix this problem, you need to use the Registry Editor.

From the Start button, select RUN then type in Regedit and click ok.

From the Regedit screen, select EDIT – FIND

Under the “look at” options, remove all the checkmarks EXCEPT for the one next to KEYS.

Search for the key LOCK.

When you find the key, if it is underneath a folder for Extended Solutions PDF Converter — delete the LOCK folder (do NOT delete the Extended Solution Folder itself).

If you have trouble deleting a LOCK folder, it could be that there is something in the folder (typically another folder). In that case delete the other folders inside that LOCK folder. Then go and delete the LOCK folder itself.

Go back to EDIT – FIND – FIND NEXT and look for another LOCK folder underneath an Extended Solutions PDF Converter folder.

If you find any other LOCK folders, delete those as well (they should only be deleted if you find them within an Extended Solutions PDF Converter folder).

Go back to MAS90 and uninstall and then re-install the PDF converter.

Additional Tip: I have also seen the PDF converter not run if acroread32.exe is hung. To fix it I ctrl-alt-del and select Task Manager and Processes then shut down the AcroRead32 process.

Filed Under: mas200, Sage 100 ERP Tagged With: crystal, mas200, paperless office, Sage 100 ERP

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