We’ve seen several reports from users upgrade Sage 100cloud payroll to 2018 from an earlier version.
The error message reportedly occurs upon the second re-migration / conversion. Typically users will migrate and convert data once to test and configure. Then when ready to go live the data files are remigrated and converted.
It is during this remigration that the following error appears:
Error 13 PR_ConvertToFramework
Although Sage has yet to list the issue in their knowledgeable, the workaround appears to be:
Copy the PRX.SOA ( Payroll Miscellaneous Tax Rate File ) from the PREVIOUS (old) version of Sage 100 into the new Sage 100cloud 2018 PR folder.
This will reportedly allow the second migration to continue without error.
The following files contain the Payroll Tax Tables; they are stored in the ..\Mas90\PR\ folder ( Note: You only need to copy the PRX.SOA):
PRU – P/R Tax Table Master File
PRW – P/R Special Tax Calculation Master File
PRV – P/R Filing Status Master File
PR_09 – P/R Special Tax Calculation Tables
PRX – P/R Miscellaneous Tax Rate File
Note: All files listed above will have a .soa file extension (ex. PRU.soa)
As always, make backups of your data before changing any files. Please consult your Sage partners prior to making changes.