Consulting and Upgrades
Join Sage on Wednesday, August 12, 2020 for a free webinar spotlighting how you can use Sage Intelligence Reporting to create dashboards for viewing your Sage 100cloud data.
This one-hour session will also be made available as a recording so even if you can’t attend on Wednesday, sign up and you’ll receive a copy of the recording.
If you are installing Sage Intelligence for Sage 100 and receive the following error:
The update server returned an error. It may be that the server is experiencing problems. Either try again later or contact support. The error was –
[[ERROR]: Authorisation Failed please check that your password is correct. ].
This is often related to the way that Sage assigned account numbers to older customers which resulted in an account number change but the Sage Intelligence serial number still has the old account number embedded. We’ve found this can cause errors when initially registering through the Sage Intelligence License Manager.
There’s a quick fix.
Example:
Customer account number from Sage : 400XXXXXXX
Serial Number (Unlock Key) for Sage Intelligence: v99XXXXXXXX_G9WCLIG
Instead of using the 400XXXXXXX as the Account Number (which is what Sage shows in their online database as the customer number) , use the 99XXXXXXXX which is embedded in the serial number (Unlocking Key). In most cases this will work and the error disappears.
Sage have been touring the country talking to consultants and users about their Sage MAS Intelligence product and why the adoption level has not been as fast as they’d like. In response to several requests for better resources they announced that Sage’s Demo Guru Debbie Hill will transition to become a Senior Trainer for Sage Alchemex (aka Sage MAS Intelligence) effective March 5, 2012.
Sage initially announced that Alchemex would be their preferred/recommended solution for replacing the recently retired FRX Financial report writer.
Since that announcement Sage acquired Alchemex (the creator of the BI product) and has been working overtime to convince consultants and customers to adopt SMI as their FRX replacement.
The main issue , according to several consultants, appears to be that SMI was originally slated to be a Business Intelligence report writer versus a full fledged financial statement creator.
Sage just wrapped up a 10 city tour where they talked to users and consultants about SMI – and while they don’t mention how they’ll simplify the complexity of creating financial statements with SMI they have at least taken a good first step in adding some dedicated training resources by moving Debbie Hill to Sage Alchemex.
Full release is below:
It gives me great pleasure to announce that Debbie Hill will be joining the Sage Alchemex team in North America as a Senior Trainer effective as at 5 March 2012. Debbie will be reporting to Ruth Gray who manages our Sage Alchemex learning services team globally. Debbie will be focused on driving adoption of Business Intelligence by addressing the bourgeoning need for skills around our BI modules through focused channel enablement, as well as knowledge and skills transfer horizontally across the SMB and MME business units respectively. Debbie will be a pivotal team member for us in our product roll outs across Sage 50—U.S. Edition, Sage 50—Canadian Edition, Sage 100 ERP, Sage 300 ERP, Sage 500 ERP, Sage PFW ERP and Sage ERP X3.
Debbie has been with Sage for 10 years and has extensive experience in support, sales, pre-sales and training capacity. She has in-depth knowledge of the core Accounting and ERP platforms in Sage North America and has more recently been a champion of our cross sell platforms including Business Intelligence, SPS and CRM.
I would like to take this opportunity to welcome Debbie as a new member of our team; we are very excited to create more focus on driving BI education into our business. I would also like to thank Susan Frederick for facilitating a smooth transition for Debbie into our team.
Sage have just posted their Sage 100 ERP FRX Conversion Utility Assistant into their private partner file area. This utility assists users in converting FRX reports to Sage MAS Intelligence 4.5 reports.
Sage MAS Intelligence is Sage’s rebadged (and since acquired) solution from Alchemex. Although marketed as a replacement to the since retired Microsoft FRX Report Writer, SMI is widely viewed as a good Business Intelligence tool and a complex financial report writer.
The release of this conversion tool is meant to ease users in migrating their FRX reports to SMI and remove some of the grumbling people have about complexity of SMI.
The FRx Conversion Assistant is a utility that is designed to aid Sage Business Partners and consultants in transitioning customers from Microsoft® FRx 6.7 to Sage MAS 90/200 Intelligence 4.50 (Only available for Sage MAS 90/200 4.50). As with most conversions this utility does not perform an automatic perfect conversion but rather speeds up the recreation process for existing FRx reports within Sage MAS Intelligence (SMI). As Microsoft FRx and Sage MAS Intelligence provide Financial Reporting in a different manner there is often no direct way to directly convert concepts found within Microsoft FRx to SMI as there will be different mechanisms to handle the same concepts within the two applications.
System requirements (as noted in the conversion guide accompanying the utility):
This utility will only work if SMI 4.50 is installed. As Reports from FRx are converted into Report Designer enabled reports within SMI you will need to have obtained a license for the SMI Report Manager and Report Designer components to use this utility. Additionally to cater for consolidated FRx reports, this utility requires an active Connector license to be obtained. If converted reports only draw data from one company then customers can import them against the regular (non‐consolidation) ‘MAS Auto Connect’ connection within SMI.
Sage Partners can download the utility from the Partner File Center
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