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Possible Solution to Pesky MAS90 Server Lockups

May 1, 2008 by Wayne Schulz

Have you ever been plagued by persistent unexplained lockups on your Sage MAS90 file server? One client recently had some rather consistent issues with their server locking and refusing to budge further without a re-boot. One call to Sage technical support uncovered a very interesting solution that you may want to try on your server (but only if you’re having problems).

mas90 file lockups freezing.jpg

You’ll know if you’re possibly impacted by this issue because shortly after one user freezes in MAS90, other users on your network will report issues and become frozen as well.

This is not always a server issue. There can be other causes such as bad cabling or faulty network hardware.

In at least one situation that we’ve seen the cure to the persistent system crashing file lock problem in MAS90 had to do with Opportunistic Locking which is turned on by default in most newer implementation of Windows Server.

Microsoft has a knowledgebase article on this available here:

Microsoft KB Article 296264

As with any changes that you make to the system registry, proceed at your own risk and only with knowledge that incorrect modification of your system registry can cause potential issues with your system.

If you are working on MAS 200 and having problems with the Application Server crashing – especially with large numbers of concurrent users – please see  our article on setting up the Sage MAS 200 Application Server the proper way.

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Filed Under: Hidden Options, Sage 100 ERP, Technical Documents Tagged With: mas 200 server crash, mas 200 server lockup, mas90 server, mas90 server lockup, Sage 100 ERP, Wayne Schulz

About Wayne Schulz

Wayne Schulz is a Sage 100 Consultant located in Connecticut. He has worked with Sage 100 and Sage 100cloud ( Formerly Sage MAS 90 and MAS 200) since 1986 and provides advanced Sage 100 technical support to companies located in Connecticut, Massachusetts, Rhode Island, New York and throughout the United States. If you are experiencing an issue with Sage 100, and would like to schedule a support session - please request assistance here or call 833-724-3100.

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