Schulz Consulting

Consulting and Upgrades

  • Home
  • Services
  • Contact

Sage 100 and Starship Slowdown With Server 2016 or 2019

August 10, 2021 by Wayne Schulz

Slow Printing Performance on Server 2016 and 2019 with StarShip installed

There is a pesky bug that just appeared on the Sage KB. While we have not taken reports of this yet, you may want to make note of the issue if you use Sage 100 alongside the popular V-Technologies Starship shipping software.

According to this Sage KB, once Starship is installed on Microsoft Windows Server 2016 or 2019, and users begin printing anything, whether Sage 100 related or outside of Sage 100, they may notice explorer.exe is creating individual threads for each user at login under different PID’s, and then consuming 100% CPU between all these threads.

*This appears to occur around 15 – 30 minutes after 4+ users log in and begin working. Even if all the explorer.exe processes are killed, the issue re-occurs within 15 – 45 mins

Sage believes that the issue is related to StarShip using FabulaTech for print job port redirections and the performance issue is believed to be caused by FabulaTech’s ftusbprint.dll

*Note – Only Server 2016 and 2019 seem to be affected. Server 2012 does not appear to be affected

Sage Engineering is currently aware of the issue. Both Starship and FabulaTech have also been made aware of the problem and are expected to address the issue.

Share this:

  • Twitter
  • Facebook
  • Email
  • LinkedIn

Filed Under: Sage 100 ERP Tagged With: sage 100, starship

Secure cloud hosting for Sage 100
Call 1-888-244-6559 (toll-free)

About Wayne Schulz

Wayne Schulz is a Sage 100 Consultant located in Connecticut. He has worked with Sage 100 since 1986 and provides advanced support to companies located throughout the United States. If you are experiencing an issue with Sage 100 and would like to schedule a support session - please request assistance here or call 860-657-8544.

Access Sage 100 in the cloud today. 3rd party applications supported Available 24/7 from anywhere. Dedicated hosts

Call 1-888-244-6559 (toll-free)

Search Our Site

Sage 100 Newsletter

Sage 100 News

  • Sage 100 Updates for 2023: The Year-End Edition You Can’t Afford to Miss
  • Summit Hosting Rebrands as Summit
  • Does Sage have plans to stop supporting TLS 1.0 & 1.1 for Sage 100?
  • Payroll Requirements for Year-End 2023
  • DataSelf ETL+ v2023.07 for Sage 100 Announced
  • Version History of Sage 100 Accounting Software
  • What Happens if Sage 100 Goes Read-Only?
  • Sage 100 Knowledgebase Updated
  • Top Sage 100 New Features – Versions 4.4 through 2023
  • The Wayfair Ruling at Five: Why 72% of Businesses Still Struggle with Economic Nexus

Contact Us

Schulz Consulting
Connecticut Office
Click Here To Contact Schulz Consulting
Phone: 860-657-8544
Email Us
Available remotely nationwide.
We are a local branch of DSD Business Systems Connecticut.

Copyright © 2023 · Parallax Pro Theme on Genesis Framework · WordPress · Log in

sage 100 email newsletter
Schulz Says Email NewsletterSent Thursday by 1pm

Join our Sage 100 email newsletter.

  • Sent weekly each Thursday 
  • Over 1,500 subscribers
  • No spam - leave anytime
  • Learn about pending updates, fixes, popular integrations
Become a Member

Never see this message again.

 

Loading Comments...
 

You must be logged in to post a comment.