You may have heard that F9 is now being marketed and sold (both new and maintenance renewals) directly by the software publisher, Infor, as opposed to the prior relationship where Sage handled all the ordering and maintenance invoicing.
Customers who have F9 installed may receive an email from Info prompting you to register your copy of F9 with them. From what we know the customer list of prior purchasers of F9 was not transferred to Infor when this relationship change happened.
If you’re using F9 you’ll be able to contact your Sage Business Partner directly (provided they’ve opted to resell F9 through Info) or you can use the link below to register your copy of F9.