Sage 100

Consulting and Upgrades

  • Home
  • Services
  • Contact

Sage Issues Malware Advisory For April 14 Support Knowledgebase Visitors [Updated]

April 15, 2010 by Wayne Schulz

sage malware attack.jpg

We’ve just received a copy of an advisory that Sage seems to have sent about 4pm EST on 4/15/2010 to users who visited their support knowledgebase on April 14, 2010.

UPDATE – 4-16-2010:
The Infosource knowledgebase is live and available to Sage business partners and customers. The message stating the site is down for maintenance has been removed. The site has been tested and everything appears to be in working order. If you come across any knowledgebase issues, please notify Sage MAS Customer Support at (800) 854-3415 immediately.

On Wednesday 4/14/10 we’d been alerted by several users that as of about 10am EST the Sage KB seemed to be attempting to redirect web visitors. Shortly after we began receiving reports of unusual activity the KB site went down and it remains unreachable as of 8pm on 4/15/10.

The notice on the Sage site indicates that the Sage knowledgebase is down for maintenance.

According to Sage’s alert:

Our records indicate that you visited our support website on April 14th, 2010. If you accessed our Sage knowledgebase, you might have been redirected to a malware site. Sage was able to prevent the redirection, and install protection against future intrusions. The knowledgebase will be back in service as soon as possible.

If you visited our website from a corporate environment, your firewall should have protected your systems. Please work with your information systems or technical staff to verify that your systems were not affected.

If you are a Sage partner who accessed our knowledgebase from your site or from a customer site, please alert your IT staff or your customer of a potential compromise. As noted above, the redirection to the malware site has been completely removed and safeguards are installed on our support website.

For more information about the malware, see the Google Advisory:

http://safebrowsing.clients.google.com/safebrowsing/diagnostic?site=free22smart.com

This information seems to corroborate the anti-virus alert that one Sage partner sent to us.

Share this:

Filed Under: mas200, Sage 100 ERP Tagged With: mas200, Sage 100 ERP

Secure cloud hosting for Sage 100
Call 1-888-244-6559 (toll-free)

About Wayne Schulz

Wayne Schulz is a Sage 100 Consultant located in Connecticut. He has worked with Sage 100 since 1986 and provides advanced support to companies located throughout the United States. If you are experiencing an issue with Sage 100 and would like to schedule a support session - please request assistance here or call 860-657-8544.

Comments

  1. Sharon Watson says

    April 16, 2010 at 8:31 pm

    The Infosource knowledgebase is live and available to Sage business partners and customers. The message stating the site is down for maintenance has been removed. The site has been tested and everything appears to be in working order. If you come across any knowledgebase issues, please notify Sage MAS Customer Support at (800) 854-3415 immediately.

Access Sage 100 in the cloud today. 3rd party applications supported Available 24/7 from anywhere. Dedicated hosts

Call 1-888-244-6559 (toll-free)

Search Our Site

Sage 100 News

  • Can Sage 100 Premium ( SQL ) Be Migrated Back To Non-SQL ( Providex?)
  • Sage 100 2022 Requires New Activation Key for Production Management Installation
  • Sage Releases Sage 100 v2022
  • What File Prerequisites are Required by Sage 100 v2021?
  • Error #0 Sage 100 – When Printing Registers After Microsoft Update
  • Is Sage 100 Compatible With Microsoft Windows Server 2022?
  • What’s New in Sage 100 Version 4.4 to 2021
  • What Is The Most Recent Product Update For Sage 100?
  • What’s Coming in Sage 100 2022?
  • Enhance Your Sage 100 Warehouse Processing With ScanForce WMS

Contact Us

Schulz Consulting
Connecticut Office
Phone: 860.657.8544
Email Us
Available remotely nationwide.
We are a local branch of DSD Business Systems Connecticut.

Copyright © 2022 · Parallax Pro Theme on Genesis Framework · WordPress · Log in