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Give Sage feedback on every support case

February 27, 2009 by Wayne Schulz

Sage Support will automatically send out a survey form after every phone case. In some instances (such as if you’ve called within the last 30 days) you may not receive a survey to evaluate your satisfaction with the support you just received.

Don’t despair! Now there’s a way for you to provide feedback on any of the cases that you’ve opened at Sage. Best of all you only need the case # and a web browser to create feedback.

Simply visit the Sage Support Survey page where you’ll be prompted for your case number as well as some feedback on how the case was resolved.

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Filed Under: Sage software Tagged With: Add new tag, mas200, sage, Sage 100 ERP, support, survey

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About Wayne Schulz

Wayne Schulz is a Sage 100 Consultant located in Connecticut. He has worked with Sage 100 since 1986 and provides advanced support to companies located throughout the United States. If you are experiencing an issue with Sage 100 and would like to schedule a support session - please request assistance here or call 860-657-8544.

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