If you know the link – then as of today you’re able to submit new ideas and suggestions for Sage MAS 90/200/500 improvements directly to Sage using their new Sage Ideascope system that manages user feedback.

IdeaScope is a hosted feedback management solution for software product development that makes it easy for Sage to gain greater insight from customers about features (or problems) in their software.

By navigating to:

http://ideascopeanywhere.com/sagemas/frmSubmitIdea.aspx

You can submit your own product improvement ideas directly to Sage. How many times have you wondered aloud why a particular feature isn’t in your accounting software? Now instead of wondering to yourself you can suggest the feature directly to the publisher (Sage).

Prior to submitting suggestions, Ideascope allows you to review ideas that others may have submitted (which are similar to yours). This lets you eliminate any duplication and ensure that your submission is unique.

Curious about what you’ve sent to Sage? You’ll be happy to see that you now can review all the ideas you’ve submitted in the past

Watch for this feature to be accessible not only via the web link noted above but directly from within Sage MAS 90, Sage MAS 200 and Sage MAS 500 in the future.

While Sage have always had a suggestion box for new features and enhancements – this is the first time that the suggestion area has been easily accessible via the web and does not require a login behind the Sage product site itself. Hopefully this ease of use will increase the numbers of suggestions that are submitted and in return result in an even greater number of relevant new features to the Sage MAS 90 and 200 product lines.

via: Dawn Anastasi – C&G Consulting – Wisconsin Sage MAS90, MAS200 and MAS500 consultants and resellers

Sage North America has announced that Ideascope usage will be expanded to include the MAS product line.

Ideascope is an hosted feedback management solution for software developers. It allows them to gather suggestions from end users and consultants on what new features or changes should be implemented in the product.

Ideascope: Changing the Face of Enhancement Requests

Ideascope is an interactive program which allows customers and partners to submit enhancement requests hassle-free through the Web. Peachtree has had great success utilizing Ideascope with their products. In May 2009, Ideascope will be available to Sage MAS customers and partners! Customers and partners will at first be able to access Ideascope through the Sage MAS Online Community. And later this year, Ideascope will be integrated directly into Sage MAS products, radically improving the ability for customers and partners to submit their requests and generate change!

This unique program is simple to use and completely automated. To submit an idea, a customer or business partner clicks on a link on the Sage Web site (or within the Sage MAS product) bringing up the Ideascope form. They chose the product line and type in a brief description of their enhancement idea. Quickly, the Ideascope server analyzes the submission to determine if something similar has already been suggested. The individual is offered a list of previously-submitted matching requests to choose from, or to submit their own as a new or unique idea. Ideascope will automatically update the request frequency each time. The customer is sent an automated e-mail, informing them of their initial request’s status and each time there is a status change.

On our side, Ideascope categorizes, prioritizes, and catalogues the requests for easy searching and review. A key appraisal team (consisting of product management, product marketing, and other key internal constituents) will periodically assess the top-requested enhancements, and create a priority list for our development team. Anytime an enhancement request is included as a fix or addition to a new product release, those who requested that enhancement will receive an automated e-mail update informing them of this news.

Suggest a MAS90 feature goes live (Ideascope)

Sage to implement Ideascope for MAS90, MAS200, MAS500 product enhancement requests beginning May 2009

Ideascope: Changing the Face of Enhancement Requests

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