If you’ve experienced an error 20 SY_MemoHandler_BUS.pvc while trying to delete a memo from your Sage MAS 90 customer master file (this error will also occur on MAS 200) then here’s something you should check.

Make sure that you don’t have any quotation marks in the memo code. We’ve found that as far back as Sage MAS 90 version 4.1 that having a quotation mark as part of your memo code will produce the above error condition and make it impossible to delete the memo code with the quote.

The only fix that we’ve found is to use Data File Display and Maintenance to manually remove the quotes.