I just received the following notice from V-Technologies who are the publisher of the Starship shipping software used by many Sage 100 ERP customers.
If you are using Starship and are not yet on version 12 – you should make plans to upgrade or face the potential loss of FedEx shipments.
In most cases we recommend you have V-Technologies manage the upgrade process which requires an additional fee paid directly to them. Please coordinate through us (or your Sage partner).
Here’s the information that was just received:
Dear StarShip Reseller:
FedEx tells us that one or more of your clients is showing recent shipment activity using the FedEx Internet (API) module with StarShip v9.
So why are we telling you this?
Because FedEx will retire all transactions on May 31, 2012. This means that our mutual customer(s) will lose the ability to ship FedEx packages (in StarShip v9) after that date!! No labels on boxes, no boxes out the door!
Both FedEx and V-Technologies have been making efforts to notify these customers to no avail. We thought it would be worthwhile to make you aware since we believe this could have significant impact on their business.
What should a customer do?
Migrate to StarShip v12. This supports the latest FedEx technology and will allow for uninterrupted shipping! This FedEx interface also provides additional features such as FedEx SmartPost, Electronic Trade Documents and support for Ground HazMat.
For your convenience we are including a list of your clients showing FedEx Internet usage: