Sage has officially extended phone support for Sage 100 2017 through September 30, 2020. Previously, official support for this release was slated to end with the release of Sage 100 2020 ( March 18, 2020).
Sage notes extended support is only for phone support.
Phone support only. We may not research newly reported defects in this version of the product
Important Considerations For Payroll Users Still on Sage 100 2017
2019 IRD (released in December, 2019) was the last IRD that will be released for Sage 100 2017, and the 2020Q1 Tax Table Update (released on January 30, 2020) was the last TTU that will be released for Sage 100 2017.
In order to stay compliant with Payoll and AP 1099 form printing, you will need to upgrade to Sage 100 2019.3 or higher and (if using Payroll, upgrade to Sage 100 Payroll 2.20.1 or higher).
Due to substantial changes to the tax code that materially impact the 2020 payroll tax year, the IRS released a new Form W-4.
Sage 100 2017 and earlier will not support the additional fields necessary to correctly calculate federal withholding taxes. If you are unable to upgrade to Payroll 2.20.0 or higher prior to needing to use the new Form W-4, you will need to manually calculate Federal Withholding for every payroll for employees who need to use the new Form W-4.