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Sage Support Plan Options Explained (June 2011)

June 13, 2011 by Wayne Schulz

sage support plan options.jpg

 

The Sage site lists five different support options for Sage ERP MAS 90 and 200. However it’s a bit misleading since on November 2010 Sage updated their MAS 90 and 200 support offerings. They whittled down the plans to three:

Bronze (aka Basic Maintenance)

Silver (Basic Maintenance plus 5 calls per year)

Gold ( Basic Maintenance plus unlimited support)

Gold Plan subscribers also are now entitled to what’s termed “upgrade planning assistance”. Sage support analysts assist you and your authorized Sage business partner during planning for your initial implementation and upgrades. This service is complete with a review of upgrade planning and system requirements, identification of third-party considerations, customization considerations, and troubleshooting.

 
MAS90 Bronze Silver Gold Support
 

Sage ERP MAS 90 Support Options

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Filed Under: Sage 100 ERP Tagged With: plans, sage, support

About Wayne Schulz

Wayne Schulz is a Sage 100 Consultant located in Connecticut. He has worked with Sage 100 and Sage 100cloud ( Formerly Sage MAS 90 and MAS 200) since 1986 and provides advanced Sage 100 technical support to companies located in Connecticut, Massachusetts, Rhode Island, New York and throughout the United States. If you are experiencing an issue with Sage 100, and would like to schedule a support session - please request assistance here or call 833-724-3100.

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