Schulz Consulting

Consulting and Upgrades

  • Home
  • Services
  • Contact

Error 88 Sy_ReportEngine.pvc Line xxx [Solved]

September 4, 2009 by Wayne Schulz

dotmatrix.jpg

I’ve run into this on only a couple of occasions – most of the time in Sales Order.

The symptoms are an Error 88 SY_ReportEngine followed by a line #.

Other sales order forms should print correctly — the problem is usually just one form code — typically a packing list or shipping label.

Check to see that the printer is valid and that you can print other Crystal Forms.

If both of the above check out then I’ve successfully used the fix below:

Listed below is a copy of what SY_ReportSetting.m4t should look like. Yours will be a little different but the field names should be roughly the same.

For the purposes of this error message you only care about the last 4 or 5 fields .

Note that after a user incorrectly accessed the report (not able to track down the exact steps) that fields 38-41 were changed by MAS to bad values.

The values in the field below are what should be used.

Key=[S /O0000000006SO_SHIPPINGLABELS_UI.STANDARD ]
“ModuleCode:CompanyKey:ReportID:ReportSetting”

01 ModuleCode$………… [S/O]
02 CompanyKey$………… [0000000006]
03 ReportID$………….. [SO_SHIPPINGLABELS_UI]
04 ReportSetting$……… [STANDARD]
05 DefaultReport$……… []
06 Description$……….. [1 Across Plain]
07 SettingOptionsType$…. []
08 PrintReportSettings$… []
09 PrinterName$……….. [\\ACCT-KG\UPS THERMAL 2844]
10 SortReportBy$………. []
11 PageBreak$…………. []
12 Collated$………….. [Y]
13 ThreeHolePunch$…….. []
14 DateCreated$……….. [20061020]
15 TimeCreated$……….. [12.34951]
16 UserCreatedKey$…….. [0000000003]
17 DateUpdated$……….. [20061020]
18 TimeUpdated$……….. [12.59368]
19 UserUpdatedKey$…….. [0000000006]
20 NumberOfCopies……… 1.00
21 MultiPart$…………. [N]
22 TemplateDesc$………. [1 Across Plain]
23 Line1Message$………. []
24 Line2Message$………. []
25 EnableFax$…………. []
26 FaxSubject$………… []
27 FaxUseCoverPageFile$… []
28 FaxCoverPageText$…… []
29 FaxCoverPageFile$…… []
30 FaxBillCode$……….. []
31 FaxKeywords$……….. []
32 FaxHold$…………… []
33 FaxUseCreditCard$…… []
34 FaxSendOffPeak$…….. []
35 FaxUseHighResolution$.. []
36 FaxPrinter$………… []
37 FaxPriority………… .00
38 PaperOrientation……. 1.00
39 PaperSize………….. 1.00
40 PaperSource………… 15.00
41 PrinterDuplex………. 1.00

To correct this issue (only after you’ve ruled out the usual suspects like a problem with Crystal or bad print or corrupt form) — I’ve changed field #39 (which may be labeled with a different number) to 1.

In a support case I just had the number 258 was in field #39 instead of 1.

Changing the 258 to a 1 made the problem go away.

Requires familiarity with Data File Display Maintenance as well as a backup of your SY_ReportSetting.

This file is located in the SY_SYSTEM folder.

If any of this sounds scary or unfamiliar – contact your Sage Business partner.

Always backup first.

Share this:

Filed Under: Knowledgebase, Sage 100 ERP, Tips and Tricks Tagged With: error 88, mas200, sage, Sage 100 ERP

Secure cloud hosting for Sage 100
Call 1-888-244-6559 (toll-free)

About Wayne Schulz

Wayne Schulz is a Sage 100 Consultant located in Connecticut. He has worked with Sage 100 since 1986 and provides advanced support to companies located throughout the United States. If you are experiencing an issue with Sage 100 and would like to schedule a support session - please request assistance here or call 860-657-8544.

Access Sage 100 in the cloud today. 3rd party applications supported Available 24/7 from anywhere. Dedicated hosts

Call 1-888-244-6559 (toll-free)

Search Our Site

Sage 100 Newsletter

Sage 100 News

  • When Will Sage 100 2023 Be Released?
  • Sage 100 Updated TLS 1.2 Licensing Requirements ( February 2023 )
  • Shipment Tracking Functionality Restored to Sage 100
  • How To Edit 1099 Totals In Sage 100
  • How to Reconcile Sage 100 Accounts Payable Detail to the General ledger
  • Sage 100 Year-End 2022 Training Series
  • Minimum Sage 100 Versions for E-Filing for Tax Year 2022
  • What Are The Differences Between These Sage Fixed Asset Versions: Lite, Single-User, Network and Premier?
  • Sage 100 Paperless Email Electronic Delivery Failing With Rackspace
  • How To Check Sage 100 Compatibility with Avalara’s TLS 1.2 Requirement

Contact Us

Schulz Consulting
Connecticut Office
Click Here To Contact Schulz Consulting
Email Us
Available remotely nationwide.
We are a local branch of DSD Business Systems Connecticut.

Copyright © 2023 · Parallax Pro Theme on Genesis Framework · WordPress · Log in