Which Crystal Reports Versions Are Compatible With Sage 100 (As of October 2023)?

As of October 2023, the following Crystal Reports versions are compatible with Sage 100. In most cases, only one version of Crystal Reports may be active on a machine. If you see an error similar to “Unable to Cast COM object,” this is most likely a Crystal Reports compatibility issue caused by having two incompatible Crystal versions on one machine.

Sage 100 Version	Crystal Compatible Version
Sage 100 2023	Crystal Reports v2020
Sage 100 2022	Crystal Reports v2016
Sage 100 2021	Crystal Reports 2016
Sage 100 2020	Crystal Reports 2016
Sage 100 2019	Crystal Reports 2016
Sage 100 2018	Crystal Reports 2016
Sage 100 2013 thru v2017	Crystal Reports 2011
MAS 90 v4.4 to 4.5	Crystal Reports XI Release 2 ( v11.5)
MAS 90 v4.10 to 4.30	Crystal Reports 10
MAS 90 v4.0 to 4.05	Crystal Reports 8.5
MAS 90 v3.70 to 3.71	Crystal Reports 8.5

Please Note:

• There is no need to install Crystal Reports Designer for printing or previewing reports and forms in Sage 100.
  • The Workstation Setup client covers this install, which also facilitates logging into Sage 100, thanks to the included Crystal runtime engine.
• To create or modify Crystal Reports forms and reports, installing Crystal Reports Designer is a must.
  • However, Sage Customer Support doesn’t assist with customizing or troubleshooting these forms and reports.
• Sage 100 install downloads come with a copy of Crystal Reports Designer.
  • Previously, this was provided on installation discs.
  • It’s strongly recommended by Sage Customer Support to use the included copy with your specific version of Sage 100.
    • Copies from other manufacturers might lack specific patches, hotfixes, or compatibility, even if labeled as the same version.
    • Note: Only one version of Crystal Reports can be installed on a machine.
      • If two software products require different versions, a choice has to be made.
• Caution:
  • Avoid using incompatible Crystal Reports versions for creating or modifying reports or forms for Sage 100.
    • Example: Don’t use Crystal Reports 10 for Sage 100 versions 2013 and up; Crystal Reports 2011 should not be used for Sage 100 2018 and up.