Sage 100 Updated TLS 1.2 Licensing Requirements ( February 2023 )

In October 2023, Sage plans to update their licensing servers and remove less secure TLS 1.0 and 1.1. All Sage 100 users must be on  TLS 1.2 or higher, the only version compatible with the licensing servers, or risk having their Sage 100 system go into read-only mode after being unable to communicate with the licensing server.

The chart above shows exactly which versions of Sage 100 and 300 are compatible with the upcoming changes.

According to Sage, license checks occur upon the regular expiration date of your subscription. Monthly subscribers will therefore have licensing checked more frequently while annual paid subscription is only checked once per year.

Is Sage 100 Accessible After a Sage 100 Subscription Expires?

Once a Sage 100 license has expired (including being unable to reach the licensing server), there is a 45-day grace period to renew. After that time, Sage 100 will only have read-only access to data. Customers will still be able to Sage 100, which will display a message that the Sage 100 subscription has expired, and may view existing data, but it will no longer be able to make changes or enter new transactions.

From the Sage update: 
As previously communicated, effective October 2023, Sage License Servers will no longer accept communication using the less secure TLS 1.0 and 1.1 protocol. Therefore, Sage 100 and Sage 300 customers must be on a recent version.

Error: “Could not contact the license and subscription service in the allowed time. If the problem continues, please contact Sage Support”