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What Happens When Your Sage 100 Subscription Expires?

December 10, 2020 by Wayne Schulz

Sage 100 is sold based on a subscription. This means that each year you are billed for a renewal amount which covers the upcoming term.

We’ve had customers ask what happens should they not renew ( intentionally or not ) their subscription to Sage 100.

According to this Sage document:

  • Sage 100 allows a 45 day grace period with full access to data once a subscription expires. Customers will received a message informing them the subscription has expired and display how long they can continue accessing Sage 100 with full access. During this time, the Customer may contact Sales and renew their subscription if the expiration was unintentional.
  • After the 45 day grace period, Sage 100 will only have Read-Only access to data
  • Customers can still open Sage 100, which will display a message that the Sage 100 subscription has expired, and view existing data but it will no longer have the ability to make changes to the data or enter new transactions
  • Reports will run since reports are simply reading existing data
  • Maintenance screens will still be accessible, but the fields will be display-only, similar to Inquiry screens
  • Visual Integrator Import Jobs will be accessible to view, but the fields will be disabled and the buttons to execute the Import Job will not be displayed

These terms may be subject to change based on your subscription contract with Sage. It’s best to always check with Sage or your partner for the current terms of your Sage subscription.

The full Sage KB article is available here.

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Filed Under: Sage 100 ERP, sage 100cloud Tagged With: expiration, subscription

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About Wayne Schulz

Wayne Schulz is a Sage 100 Consultant located in Connecticut. He has worked with Sage 100 since 1986 and provides advanced support to companies located throughout the United States. If you are experiencing an issue with Sage 100 and would like to schedule a support session - please request assistance here or call 860-657-8544.

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