Sage North America has revamped their Sage 100 supported versions listing making it simpler to understand when various releases reach their end of support date.
Previously, Sage would stagger the support end dates based on the type of support a release was entitled to.
This meant, for example, there would be a different support end date for:
– Phone support
– Product updates
– IRD ( Interim Release Download )
With this change, Sage will now list one support end date per release. Typically this appears to be about a 3-year support cycle for each version ( Sage 100 2017, for example, is due to come off support with the release of version 2020 estimated for March 2020 ).
The change is more to clarify and make the support end date clearer and does not appear to shorten or otherwise materially change the amount of time your release is fully supported by Sage.
With the introduction of subscription pricing ( aka Sage 100cloud ) within the past few years, Sage has been urging users to remain current on the latest release.
While each company will upgrade at their own pace, we feel that an upgrade at least every two years ( ideally annually ) is recommended for most businesses. This means if you have third-party integrations you should verify that these companies have their versions ready on the same timeline as Sage releases each version.
Log into the Sage knowledgebase to view the Sage 100 Supported versions.