Schulz Consulting

Consulting and Upgrades

  • Home
  • Services
  • Contact

SY_Workstation.M4T Cannot Be Found – Possible Solutions For Sage 100 ERP

October 12, 2012 by Wayne Schulz

Sage 100 ERP users may report they sporadically receive  an error message – SY_Workstation.M4T cannot be found. In some cases the user can enter through the error and proceed normally.

Resolution:

There are several possible resolutions for this Sage 100 ERP error  – all related to the network.

Antivirus may be scanning the SY_Workstation.M4T at the same time as the user is trying to access it (Recommended: Exclude the Sage files from scanning)

Opportunistic locking may be locking files on the server and workstation (see http://support.microsoft.com/kb/296264 for information on how to turn off opportunistic locking)

In at least one instance this problem has occurred because users were not logging out/into their Windows machines each day. When they left for the night they simply powered down their monitor and did not log out and subsequently when they came into the office they were not logging back in. You are most likely to see this in conjunction with some type of server upgrade and/or workstation upgrade to Windows 7. The solution was to have the user log out from their computer at night (Important: This means the PC logout not the Sage logout). The technical reason behind this appears to be related to Kerberos and there is a lengthy discussion on the Sage Community of others who had this issue:

http://community.sagemas.com/t5/Technical-and-Installation/SY-Workstation-M4T-not-found/td-p/26166

Why Does This Happen To Sage And Not Microsoft Office (or Other Apps?)

We frequently have customers ask why this issue only occurs with Sage and not other applications such as Microsoft Office. In most cases the reason that Sage is displaying an error and not Microsoft Office is because your Sage ERP system reads and writes constantly to the network whereas other applications may only do so when they are opening a new document or saving it.

Share this:

Filed Under: Sage 100 ERP

Secure cloud hosting for Sage 100
Call 1-888-244-6559 (toll-free)

About Wayne Schulz

Wayne Schulz is a Sage 100 Consultant located in Connecticut. He has worked with Sage 100 since 1986 and provides advanced support to companies located throughout the United States. If you are experiencing an issue with Sage 100 and would like to schedule a support session - please request assistance here or call 860-657-8544.

Access Sage 100 in the cloud today. 3rd party applications supported Available 24/7 from anywhere. Dedicated hosts

Call 1-888-244-6559 (toll-free)

Search Our Site

Sage 100 Newsletter

Sage 100 News

  • Shipment Tracking Functionality Restored to Sage 100
  • How To Edit 1099 Totals In Sage 100
  • How to Reconcile Sage 100 Accounts Payable Detail to the General ledger
  • Sage 100 Year-End 2022 Training Series
  • Minimum Sage 100 Versions for E-Filing for Tax Year 2022
  • What Are The Differences Between These Sage Fixed Asset Versions: Lite, Single-User, Network and Premier?
  • Sage 100 Paperless Email Electronic Delivery Failing With Rackspace
  • How To Check Sage 100 Compatibility with Avalara’s TLS 1.2 Requirement
  • Sage 100 TLS 1.2 Compliance Update ( Nov 2022)
  • What Are My Sage 100 Mobile Sales Options?

Contact Us

Schulz Consulting
Connecticut Office
Click Here To Contact Schulz Consulting
Email Us
Available remotely nationwide.
We are a local branch of DSD Business Systems Connecticut.

Copyright © 2023 · Parallax Pro Theme on Genesis Framework · WordPress · Log in