Eight Tips for Speeding Up Sage 100

We’ve heard from some users that after upgrading Sage 100 to version 2020 that they’ve experienced slower performance.

Slow performance can be cause by many things ( see below for a list of the top 8 reasons your Sage 100 might be slow ).

In many instances the slowness of a new Sage 100 upgrade can be traced back to overly aggressive anti-virus or malware scanners causing interruptions in processing.

The suggestions below may ( or may not ) help speed up your Sage 100 system. Prior to calling support I recommend walking through each and seeing if they might apply to your particular installation.

1. Change the default printer to another physical or network printer and then test/check the performance
   1. Sage 100 Advanced and Premium looks at the default printer on the server every time a task is launched.
   2. Sage 100 Standard edition checks the workstation’s default printer.
   3. Make sure all Network Printers are on-line
   4. If a Network Printer is off-line and no longer needed, remove it from Control Panel, Devices and Printers
2. Check the path
   1. For Sage 100 Standard, Workstation Setup should be installed from a mapped drive letter path, such that the shortcut to launch Sage 100 also has the mapped drive letter path. The drive letter must be mapped to a directory above “MAS90”
   2. For Sage 100 Advanced or Premium, Workstation Setup should be installed from a UNC path, such that the shortcut to launch Sage 100 also has the UNC path. The UNC share point must be a directory above “MAS90”
3. Check that the latest Sage Anti-Virus setting exclusions have been applied
4. Consider temporarily disabling anti-virus and malware scans
   1. This is trickier than it should be – and may require uninstalling and rebooting the server
5. Consider setting Sage 100 so that the shortcut always “runs as administrator”
6. Check ping times for Advanced/Premium
   1. PING servername -l 1800 ( Note the -l is lowercase letter L ) 
   2. Anything over 40 ms is slow and may be cause for further investigation
7. Turn off the Sage Product Enhancement Program
   1. Login to Sage as Administrator
   2. Select Sage Product Enhancement Program
   3. Deselect “Participate in the Program” by removing the checkmark
8. Never run Sage over WiFi without use of RDP or Terminal Server/Citrix
   1. Customers may refer to this as “using a VPN” but the VPN does NOT act as a remote desktop
   2. Customers running solely over WIFI or the Internet with RDP will see most pronounced slowdowns in printing

All information was drawn from this Sage KB article – Slow performance when opening a new task or starting Sage 100, or when running Sage 100 across a network