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FRX MAIL SERVER: Email does not appear to be installed on your system – please install email and then try the operation again [solved]

March 26, 2009 by Wayne Schulz

picture-1-41Just had a client call with this error message:

FRX MAIL SERVER: Email does not appear to be installed on your system – please install email and then try the operation again

The message was occuring when they tried to email reports from their FRX Report Manager module. According to the Sage and Microsoft knowledgebase the cure is to find and install OLEMSG32.DLL to the \windows\system32 folder.

Both knowledgebases advised finding the file (OLEMSG32.DLL) on a spare workstation. The only issue we had was none of the workstations had that exact DLL file.

We were able to find the DLL by searching Google. The only issue was the DLL was listed on sites that we weren’t sure hosted the original. Not wanting to get a virus, we decided to look for a more authoritative download.

It appears Microsoft (beginning with Exchange 2007) has begun delivering the MAPI client libraries and CDO 1.2.1 as a web only downoad.

If you’re wondering where to find it — look here:

Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1

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Filed Under: FRX, MAS 90 Add Ons, Sage 100 ERP Tagged With: frx, install email, mapi, mas200, olemsg32.dll, Sage 100 ERP

About Wayne Schulz

Wayne Schulz is a Sage 100 Consultant located in Connecticut. He has worked with Sage 100 and Sage 100cloud ( Formerly Sage MAS 90 and MAS 200) since 1986 and provides advanced Sage 100 technical support to companies located in Connecticut, Massachusetts, Rhode Island, New York and throughout the United States. If you are experiencing an issue with Sage 100, and would like to schedule a support session - please request assistance here or call 833-724-3100.

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Phone: 833.724.3100
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